Chapter 1 part #1 Flashcards
occurs when an organization uses a name, phrase, design, symbols, or combination of these to identify its products and distinguish them from those of competitors.
branding
Components that identify and differentiate a brand are
brand elements
anything we can offer to a market for attention, acquisition, use, or consumption:
That might satisfy a need or want
Physical good like a cereal, tennis racquet, or car
product
a ______is more than a product since it can have dimensions that differentiate it from other products
brand
the added value a brand name gives to a product beyond the functional benefits provided
brand equity
Encompass all types of customers, including individuals as well as organizations. Functions provided by brands to consumers. Identify the source or maker of the product. Simplify product decisions. Lower the search costs for products internally and externally. Helps set reasonable expectations about what consumers may not know about the brand
consumers
example of brand equity -
starbucks, apple