Chapter 1 - Introduction Flashcards
Organisational behaviour
A field of study that investigates the impact that individuals, groups, and structures have on behaviour within organisations.
Purpose of organisational behaviour study
Applying such knowledge toward improving an organisation’s effectiveness in mining mistakes and ensuring lasting improvements and understanding the impact.
Systematic study
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence to improve the accuracy of production in rigorous manner.
Evidence based management
Complements systematic study as it bases managerial decisions on the best available scientific evidence.
Artificial intelligence
New tool available to managers to help analyse the large amounts of available data and to think like humans with high speed.
Current usage of artificial intelligence
Predicting events
Risk management
Preventing catastrophes
New trends of artificial intelligence
Machine learning
Limitations of artificial intelligence
Issue of privacy
Ignores the big picture
Decision making
Challenges and opportunities for OB
Globalisation
Workforce diversity
Positive organisational scholarship
Ethical dilemmas and ethical choices
Organisational citizenship behaviour (OCB)
Discretionary behaviour that contributes to the psychological and social environment of the workplace
Withdrawal behaviour
The set of actions employees take to separate themselves from the organisation
Group cohesion
The extent to which members of a group support and validate one another while at work
Key employability skills
Critical thinking
Communication
Collaboration
Knowledge application and analysis
Social responsibility
