Chapter 1 - I/O Psych then and now

Question 1

What is the intent of I/O psychology?

Answer 1

Help people do their jobs

• Help employers treat employees fairly
• Make jobs more interesting and satisfying
• Worker productiveness

Question 2

Difference between “Industrial” and “Organizational” areas?

Answer 2

Industrial: job analysis, training, selection, performance measurement/appraisal. More technical - objective/measurable

Organizational: motivations, work attitudes, leadership & structure, culture and processes of organizations. More relational - subjective

Question 3

The Theory of Advertising

Answer 3

1901 talk by Scott - first to link business and psychology

Question 4

Army Alpha and Army Beta

Answer 4

mental ability tests developed WW1 - used to select and classify army units

Question 5

Hawthorne Studies

Answer 5

after observing behaviors, found that social and psychological conditions of work are more important than physical conditions.

Advent of paying more attention to the O in I/O-

Question 6

What do I/O psychologists do? (science + practice)

Answer 6

using science, take i/o theories and concepts and using it to solve real world problems

Question 7

top trends of i/o in 21st century

Answer 7

machine learning
gig economy
global competition
un/underemployment
diversity
technology in employee selection
ethics --> moralized leadership