Chapter 1 + Chapter 2 Flashcards
Purpose of management
“Right work done well”
“Right work”
- Vision, mission, goals, strategy, plans
- Legality, ethics, core values, CSR
- Managing growth, innovation, entrepreneurship, global business
“Done well”
- Organization design, HR management, employee engagement, performance management
Limitations of management
- Hard to conduct sound scientific research
- Impossible to create controls, difficult to recruit participants
Four Facets influence management practices
Economic, social, political, technological
Controversy of management history
Historian bias (biases of people who wrote the info, inaccuracies in documents), data limitations
Ways to study management history
Stages/time periods, schools of thought, organizations, biographies
Categories of management practices
Specialization of labor, systematic management, scientific management, administrative management, human relations management
Specialization of labor
-Adam Smith (1700s)
- Each person focuses on one specific task and gets really good at it (productivity)
Systematic management
-Early industrial rev., engineers and economists had big roles in managing factories, consistent processes repeated
Scientific management
- Fredrick Taylor: used timer to record worker productivity, and found ways to shorten this time to boost productivity
Gilbreths
- Time/motion studies
Henry Gantt
Creation of visual charts to describe the time to perform tasks
Statistical process control and JIT
Doing things more efficiently, reduce waste
Administrative management
- Henri Fayol: 14 principles management
- Max Weber: Bureaucratic management
- Line of Authority (Hierarchical Organization Charts)
-Equitable Treatment of Employees
-Formal Selection Processes for hiring
