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ISS > Chapter 1 > Flashcards

Chapter 1 Flashcards

1
Q

Which three (aligning) roles does the CIO have?

A

Business Strategy, IT Strategy, IT Operation.

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2
Q

Which two generic strategies does Porter define?

A

Differentiation, Cost Leadership.

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3
Q

Which three generic strategies does Miles & Snow define?

A

Defender, Prospector, Analyzer.

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4
Q

What is differentiation?

A

Products and services with unique features.

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5
Q

What is cost leadership?

A

Lowest average unit costs in the industry.

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6
Q

Explain what a defender (strategy) is?

A

Stable, high quality, operational efficiency.

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7
Q

Explain what a prospector (strategy) is?

A

Create change, new products, innovativeness and flexibility.

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8
Q

Explain what a analyzer (strategy) is?

A

Follow prospector, waiting for stable, combination of two others.

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9
Q

What is a process?

A

Series of actions to achieve particular end.

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10
Q

What is an Information System?

A

A system that, facilitates, gathering, processing, storing, using and disseminating information.

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11
Q

What is Information Technology?

A

The hardware software and telecommunications.

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12
Q

Which four types of IS (applications) are there?

A

Operational support, Market support, Strategic decision, Inter-organizational.

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13
Q

What is IS strategy?

A

Looks at: what is required by business, Focus on: required systems, Is: business demand oriented.

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14
Q

What is the goal of IS strategy?

A

Ideal application portfolio.

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15
Q

What is IT strategy?

A

Looks at: how requirements can be deliverd, Focus on: technolgy, Is: supply oriented.

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16
Q

What is the goal of IT strategy?

A

Ideal technological assets.

17
Q

Which three types of IS strategies are there?

A

IS for Efficiency, IS for Flexibliity, IS for comprehensiveness.

18
Q

With differentiation where does the CIO report to?

A

CEO.

19
Q

With cost leadership where does the CIO report to?

A

CFO.

20
Q

What is a strategy?

A

A plan of action designed to achieve a long-term aim.

21
Q

What is business operation?

A

Deals with how the business is operated by developing: Organizational roles, Business processes, Business forms.

22
Q

What is IS/IT operation?

A

Deals with how IS/IT is operated by developing: IS Processes, Business applications, IS roles, IS data, UI.

23
Q

Which four types of aligment are there?

A

Business alignment, Intellectual alignment, IT alignment, Operational alignment.

24
Q

What is intellectual alignment?

A

The degree business strategy supports IT strategy.

25
Q

What is IT alignment?

A

How IT strategies are aligned with lower level IT infrastructure and processes.

26
Q

What is operational alignment?

A

How business infrastructure and processes align with IT infrastructure en proceses.

27
Q

Market information systems aligns with … strategy?

A

IS for Flexibility, IS for Comprehensiveness.

28
Q

Operational support systems aligns with … strategy?

A

IS for Efficiency.

29
Q

Inter-organizational systems aligns with … strategy?

A

IS for Efficiency, IS for Comprehensiveness.

30
Q

Strategic decisions support systems aligns with … strategy?

A

IS for Efficiency, IS for Flexibility, IS for Comprehensiveness.

31
Q

What are inter-organizational systems?

A

Exchange of data between organization and suppliers.

32
Q

What are strategic decision support systems?

A

Long-term planning, making strategic decisions, and high levels of internal and external analysis.

33
Q

What are market information systems?

A

Monitoring product sales, trends, market trends.

34
Q

What are operational support systems?

A

Monitoring and controlling the day-to-day operations.

35
Q

Business Strategy and IT strategy alignment is called?

A

Intellectual alignment.

36
Q

IT strategy and IT infrastructure alignment is called?

A

IT alignment.

37
Q

Organizational infrastructure and IT infrastructure alignment is called?

A

Operational alignment

38
Q

Write down the IS strategy types in combination with the systems.

A
39
Q

Write down the different Business Strategy profiles for each strategy

A

ISS (15 decks)

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