Chapert 1: What Is Supervision?

Question 1

________ is most likely proposing an explanation for something in terms of propositions or suggestions of fact?

Answer 1

The theorist

Question 2

The ____ _______ most common complaint with the theorist, however, is that he sometimes fails to relate his neatly constructed postulates to the everyday world of work with its attendant everyday crisis

Answer 2

Practical supervisor

Question 3

What do working supervisors have going for them that many theorist may “heed far to little” ?

Answer 3

Common sense

Question 4

Common sense also entails the practical application for good judgment, ______, and an aptitude for calm and logical reasoning

Answer 4

Prudence

Question 5

Common sense might be what the bright if “______” individual with no formal training whatever might apply when faced with a new situation or problem

Answer 5

Uneducated

Question 6

With common sense and training in practical skills and a ___ __ ______, the contemporary supervisor can do his best as a leader.

Answer 6

Bit of theory

Question 7

“Do as I say, not as I do”

Answer 7

Ineffective supervisor

Question 8

As a _____ himself, he will have to develop his own abilities to attract and hold the attention of his students while he endeavors to impart his subject matter

Answer 8

Teacher

Question 9

The supervisor will be a ______. … Who’s duties will range from relatively uncomplicated daily decisions making to special projects and complex assignments for his boss.

Answer 9

Planner

Question 10

In the supervisor’s role as a ______, his efforts will be addressed more to change behavior and improve performance than to outright punishment

Answer 10

Disciplinarian

Question 11

The responsibility to discipline fairly and ____ will sometimes be an uncomfortable burden for the leader to bear.

Answer 11

Wisely

Question 12

As a supervisor he will be a sympathetic ear for troubled employees who will be regarded as a _____, confidant, and nonjudgmental listener

Answer 12

Counselor

Question 13

A supervisor will not be their ____, he will try to help them find one

Answer 13

Solution

Question 14

______ will not prevent a supervisor from challenging improper or dangerous conduct.

Answer 14

Friendship

Question 15

As a ________, the supervisor will gain understanding of just how the exchange of thoughts, ideas, and information occur

Answer 15

Communicator

Question 16

The supervisor will be an_______ and complaint processor for diverse persons, groups, and interests

Answer 16

Arbitrator

Question 17

The supervisor will be a ______ ________. He will rate and

grade the actions and work products of his subordinates, just as his own efforts are rated by others in turn.

Answer 17

performance evaluator

Question 18

As an ______, the supervisor will be impartial, thorough, and
accurate. He will report facts, not assumptions. He will communicate clearly his performance review findings to both the employee being evaluated and his own reviewing superiors.

Answer 18

evaluator

Question 19

The supervisor will help fulfill his managerial responsibilities by
______ ________to handle his own superior’s job.

Answer 19

grooming himself

Question 20

This mythical average policeman may see him-self as part of a ______ an idea almost dead in those who work for pay in modern times.

Answer 20

cause

Question 21

These same officers may confess a real desire to help out in what they see as a struggle to overcome ______ against those least prepared to defend themselves.

Answer 21

injustice

Question 22

What can make a police officer easier to supervise?

Answer 22

being apart of a cause.

Question 23

The ____ supervisor will use this high interest in the job in successfully motivating his employees.

Answer 23

wise

Question 24

What are is a pitfall that a supervisor may discover when supervising police officers?
He may find that the police officer who feels so strongly may be terribly unhappy if caught in a menial law enforcement job which he does not feel ________ _________ to that cause.

Answer 24

contributes significantly

Question 25

The police officer who feels too strong a zeal for justice and right
may also pose a special problem for the police leader. Again, it is a problem less likely to be found in other fields of work. The officer who decides to mete out illegal “_____ ______” because he has given up on getting justice from the courts provides a huge problem for the supervisor, his agency, and the public at large. Such an officer might be able to convince himself that since no court will ever really punish the brute who broke his own child’s arms, the officer must ensure the delivery of that “justice” by breaking a bone or two belong-ing to the arrested offender.

Answer 25

“Curbside justice”

Question 26

What is a belief amongst American police officers?

Their often expressed need to to feel that they are accomplishing something ______ for their considerable efforts

Answer 26

worthwhile

Question 27

Official concern for his subordinates’ personal behavior, off duty
as well as on the job, clearly sets the law enforcement supervisor apart from his peers in many other fields. [because] he truly lives in a proverbial _____ ____.

Answer 27

glass house

Question 28

The public expects a very high standard of moral and _____ conduct from those who would enforce these same laws on others.

Answer 28

ethical

Question 29

It is also up to him to at all times serve as a positive role model for ______ and moral behavior, on duty and off.

Answer 29

correct

Question 30

Again, unlike his cohorts in other lines of work, the police leader will have to help furnish ______ ______ for the officer who gets few thanks from a public that may understand very little about his job

Answer 30

mental rewards

Question 31

What has come to be called the “______ _______” also may pose
a problem for the police sergeant that is virtually unknown to super-visory peers in other lines of work

Answer 31

police personality

Question 32

Police officers of several years are often seen as _____.

Answer 32

cynical

Question 33

Supervisors of air traffic controllers, ___________, and high-readiness military units can attest to the very real nature of these problems. They can quite readily compare stress notes with the police leader.

Answer 33

critical care medical personnel

Question 34

A supervisor should spend _______ in the field.

Answer 34

as much time as possible

Question 35

The investigations supervisor assists his detectives on major crime
scenes, aids them in examining the site for useful evidence, assists them in the location and identification of victims and witnesses in major cases, and supports his team by helping them secure whatever ________ they need to do their jobs well.

Answer 35

resources

Question 36

The police supervisor also may perform his leadership duties in
the role of a specialist. He may supervise officers in carrying out evidence processing, _____, or other supportive activities.

Answer 36

logistics

Question 37

The question, What is supervision?

A ________ answer to the question requires that the questioner examine the functions of leadership in all their various facets. Then, to really understand the particular and peculiar aspects of police supervision as opposed to supervision in general, he must know still more. He must take a look at the frequently unique challenges of the law enforcement supervisor’s existence.

Answer 37

comprehensive

Question 38

If he is to supervise effectively, a police leader will have to serve as a trainer, _____, disciplinarian, counselor, listener, confidant, communicator, performance evaluator, and a number of other things.

Answer 38

planner

Question 39

He will be a manager, too, and move ideas and information up and down the _________.

Answer 39

chain of command

Question 40

Effective supervision requires common sense and _______.

Answer 40

practical skills

Question 41

First and above all else, the supervisor is expected to ____.

Answer 41

lead

Question 42

The _______ supervisor is the single, most important figure in the work lives of front-line employees.

Answer 42

first-line

Question 43

The effective supervisor’s approach to his job varies from that of the _______ employee.

Answer 43

first-line

Question 44

The supervisor’s most important role is that of a ______ role model.

Answer 44

positive

Question 45

Many of the challenges a police supervisor faces are _______ to the law enforcement profession.

Answer 45

not unique

Question 46

The supervisor is _____ to the success of the organization and its people.

Answer 46

vital