'Chap 6' - Management Of Staff In Small Business Revision Flashcards

1
Q

Human Resource Management

A

Human resource management is defined as the effective management of the formal relationship between the employer and employees, and involved the recruitment, selection, training, development, appraisal and dismissal of staff.

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2
Q

Employment Cycle

A

The employment cycle covers all stages in the process of employing staff, from initial planning through recruitment, selection, induction, performance management, and eventual termination of employment.

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3
Q

Staff Planning

A

Staff planning is the development of strategies to meet the business’s future human resource needs.

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4
Q

Job Analysis

A

Job analysis is a systematic study of each employee’s duties, tasks and work environment.

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5
Q

Job Description

A

A job description is a written statement describing the employee’s duties, tasks and responsibilities associated with the job.

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6
Q

Job Specification

A

A job specification is a list of the key qualifications needed to perform a particular job in terms of education, skills and experience.

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7
Q

Recruitment

A

Recruitment is the process of attracting qualified job applicants - by using advertisements, websites, employment agencies and word of mouth - from which to select the most appropriate person for a specific job.

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8
Q

Internal Recruitment

A

Internal recruitment involves filling job vacancies with present employees, rather than looking outside the business.

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9
Q

External Recriutment

A

External recruitment involves filling job vacancies with people from outside the business.

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10
Q

Employee Selection

A

Employee selection involves gathering information about each applicant for a position, then using that information to choose the most appropriate applicant.

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11
Q

Curriculum Vitae

A

A curriculum vitae or resume is a summary of a person’s previous employment experience.

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12
Q

Structured Interview

A

In a structured interview, the interviewer asks a series of prepared questions based on the job specifications.

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13
Q

Unstructured Interview

A

In an unstructured interview, the interview does not have a set of prepared questions and the interviewee does most of the talking.

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14
Q

Permanent Emplyees

A

Permanent employees have an employment contract of indefinite duration.

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15
Q

Fixed-Term Emplyees

A

Fixed-term employees are employed on a contract for a specific period.

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16
Q

Casual Emplyees

A

Casual employees have contract with employers for shot-term, irregular or seasonal work.

17
Q

Superannuation

A

Superannuation is a system by which contributions are made to a fund which will provide benefits to an employee after retirement.

18
Q

Legislation

A

Legislation is a law made by parliament.

19
Q

Unlawful Termination

A

Unlawful termination occurs when an employee is dismissed for discriminatory reasons.

20
Q

Nepotism

A

Nepotism occurs when a family member is favoured for a position.

21
Q

Affirmative Action

A

Affirmative action refers to measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity.