'Chap 3' - Small Business Planning Flashcards

1
Q

Business Plan

A

A business plan is a written statement of the business’s goals and objectives, and the steps to be taken to achieve them.

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2
Q

Planning

A

Planning is the process of formulating objectives and determining how to achieve them.

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3
Q

Resource

A

A resource is any person or product that will help in the production of a good or service.

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4
Q

Human Resources

A

Human Resources are the employees who provide their time, energy, skills and effort.

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5
Q

Physical Resources

A

Physical resources refer to equipment such as a computer, cash register, machinery, motor vehicle, office equipment and stock.

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6
Q

Asset

A

An asset is any item of value owned by the business.

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7
Q

Establishment Costs

A

Establishment Costs include those costs involved in setting up the business.

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8
Q

Operating Costs

A

Operating Costs include those costs involved in the ordinary day-to-day running of the business.

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9
Q

Equity

A

Equity is the funds contributed by the owner(s) of the business to commence and build the business.

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10
Q

Debt

A

Debt is the funds provided by sources outside the business, which must be paid back over time, with interest.

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11
Q

Working Capital

A

Working capital is the funds available for the short-term financial commitments of a business.

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12
Q

Bank Overdraft

A

With a bank overdraft, the bank allows a business or individual to overdraw their account up to an agreed limit for a specified time, to help overcome a temporary cash shortfall.

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13
Q

Bank Bills

A

Bank Bills are basically short-term securities issued by a business and bought by a bank.

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14
Q

Trade Credit

A

Trade Credit exists when a supplier provides products to a business with an agreement to charge for the goods or services later.

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15
Q

Mortgage

A

A mortgage is a loan secured by the property of the borrower (the business).

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16
Q

Leasing

A

Leasing is a way of financing the purchase of assets without a large initial capital outlay.

17
Q

Lessee

A

The lessor is the owner of an asset that is leased under an agreement to the lessee

18
Q

Lessor

A

A lessor is the owner of an asset that is leased under an agreement to the lessee.

19
Q

Grant

A

A grant is a sum of money given by a government or other organisations for a particular purpose.

20
Q

Marketing

A

Marketing is ‘the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organisational objectives’ (American Marketing Association).

21
Q

Marketing Objective

A

A marketing objective is a statement of what is to be achieved through the marketing activities.

22
Q

Target Market

A

The target market is the group of customers to which the business intends to sell its product.

23
Q

Marketing Strategies

A

Marketing strategies are actions undertaken to achieve the business’s marketing objectives.

24
Q

Marketing Mix

A

Marketing mix refers to the combination of four elements of marketing, the four Ps - product, price promotion and place - that make up the marketing strategy.

25
Q

Marketing Management

A

Marketing Management is the process of monitoring and modifying the marketing plan.

26
Q

Enlightened Self-Interest

A

Enlightened Self-Interest is the belief that a business ultimately helps itself when it helps to solve society’s problems.

27
Q

Triple Bottom Line

A

Triple bottom line refers to the economic, environmental and social performance of a business.