Change In The Organisation Flashcards

1
Q

Definition

A

Organisational change is any alteration in one or more elements of the organisation

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2
Q

Common areas where change becomes necessary

A

*Adaptation to economic change
*Adaptation to technological change
*Adaptation to social change
*Adaptation to political change
*Enterprise structure

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3
Q

Planning change

A

Step 1 : Set goals and describe the future conditions envisaged in detail
Step 2: Analyse the present conditions as it compares with the future envisaged conditions
Step 3: Describe the transition process in terms of activities and commitments
Step 4: Develop a plan of action to manage the process of transition
Step 5: Be flexible about the way that change will be implemented and the time that it could take
Step 6: identify key players or change agents to manage the process

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4
Q

4 parts of organisation which interact with one another

A
  • Organisation structure
    *Technology
  • Physical setting
    *People
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5
Q

Resistance to change guidelines

A

*Be sure that there is a need for change
*Plan towards a result and keep all people involved informed
*The future situation must be realistic
*Ensure support from management, employees and clients
*Change must be seen as reducing rather than increasing present problems
*change must not threaten the autonomy and security of those involved

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6
Q

Individual resistance to change

A

*Habit
*security
*Economic factors
*Fear of the unknown
*Awareness of weaknesses in the reposed changes
*Incomplete information
*Threat to social systems

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7
Q

Organisational resistance

A

*some enterprises are conservative and actively resist change
*Group norms are entrenched and resist change
*Change threaten established power relationships

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8
Q

Overcoming resistance to change

A

*Education and communication
*Participation and involvement
*Facilitation and support
*Negotiation and agreement
*Manipulation and co-optation
*coercion

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