CH6 Flashcards
microexpressions
unconscious and fleeting facial expressions that convey suppressed emotions and feelings
olfacts
the communicative functions associated with the sense of smell
conversation
informal, in-person, spoken interaction in which participants exchange ideas, information, and feelings through talking with one another
perspective taking
understanding the world from another’s point of view
naïve realism
the human tendency to believe that we see the world objectively and that those who disagree are uninformed, irrational, or biased
conversational awareness
familiarity with the conversational rules a culture has as well as how to adhere to them
contextual awareness
sensitivity to the circumstances in which a conversation occurs, including participant variables, the social situation, and social norms
hurtful messages
conversations in which one criticizes, teases, rejects, or otherwise causes an emotional injury to another person
intentional messages
messages that are perceived as purposely causing harm to the recipient
unintentional messages
messages that are not intended to hurt the recipient
intensity
Degree of emphasis with which a speaker makes their claim.
social norms
the informal rules or expectations that govern behavior in groups
gatekeeping
the practice of admitting some people but not others to a societal group
standard American English (SAE)
American English dialect spoken by most White conversationalists
affiliative conversationalists
style of conversation that focuses on the other person, encourages others to participate in the conversation, and attempts to elicit ideas and involvement from the speaker’s partners
assertive conversationalists
Style of conversation that directs attention to the speaker, seeks to control the conversation, and attempts to influence the speaking partner’s ideas or actions.
linguistic profiling
the act of using conversational style to attribute specific characteristic to a particular group
Chicano English (ChE)
American English dialect spoken predominantly by Mexican American conversationalists
African American English (AAE)
American English dialect used primarily by African American conversationalists
persuasion
exerting effort to cause another person to do or believe something through reasoning or argument
conversational manipulation
persuasion attempts that intend to fool, control, or convince a person into doing, believing, or buying something that provides no benefit
lying
concealment, distortion, or dishonesty in communication
minimization
denying one’s behavior or intent and trying to rationalize it
evasion
giving irrelevant, rambling, or vague responses
bandwagon effect
arguing that many or even most people have done what the manipulator wants you to do