CH6

Question 1

microexpressions

Answer 1

unconscious and fleeting facial expressions that convey suppressed emotions and feelings

Question 2

olfacts

Answer 2

the communicative functions associated with the sense of smell

Question 3

conversation

Answer 3

informal, in-person, spoken interaction in which participants exchange ideas, information, and feelings through talking with one another

Question 4

perspective taking

Answer 4

understanding the world from another’s point of view

Question 5

naïve realism

Answer 5

the human tendency to believe that we see the world objectively and that those who disagree are uninformed, irrational, or biased

Question 6

conversational awareness

Answer 6

familiarity with the conversational rules a culture has as well as how to adhere to them

Question 7

contextual awareness

Answer 7

sensitivity to the circumstances in which a conversation occurs, including participant variables, the social situation, and social norms

Question 8

hurtful messages

Answer 8

conversations in which one criticizes, teases, rejects, or otherwise causes an emotional injury to another person

Question 9

intentional messages

Answer 9

messages that are perceived as purposely causing harm to the recipient

Question 10

unintentional messages

Answer 10

messages that are not intended to hurt the recipient

Question 11

intensity

Answer 11

Degree of emphasis with which a speaker makes their claim.

Question 12

social norms

Answer 12

the informal rules or expectations that govern behavior in groups

Question 13

gatekeeping

Answer 13

the practice of admitting some people but not others to a societal group

Question 14

standard American English (SAE)

Answer 14

American English dialect spoken by most White conversationalists

Question 15

affiliative conversationalists

Answer 15

style of conversation that focuses on the other person, encourages others to participate in the conversation, and attempts to elicit ideas and involvement from the speaker’s partners

Question 16

assertive conversationalists

Answer 16

Style of conversation that directs attention to the speaker, seeks to control the conversation, and attempts to influence the speaking partner’s ideas or actions.

Question 17

linguistic profiling

Answer 17

the act of using conversational style to attribute specific characteristic to a particular group

Question 18

Chicano English (ChE)

Answer 18

American English dialect spoken predominantly by Mexican American conversationalists

Question 19

African American English (AAE)

Answer 19

American English dialect used primarily by African American conversationalists

Question 20

persuasion

Answer 20

exerting effort to cause another person to do or believe something through reasoning or argument

Question 21

conversational manipulation

Answer 21

persuasion attempts that intend to fool, control, or convince a person into doing, believing, or buying something that provides no benefit

Question 22

lying

Answer 22

concealment, distortion, or dishonesty in communication

Question 23

minimization

Answer 23

denying one’s behavior or intent and trying to rationalize it

Question 24

evasion

Answer 24

giving irrelevant, rambling, or vague responses

Question 25

bandwagon effect

Answer 25

arguing that many or even most people have done what the manipulator wants you to do