Ch3-Ethics And Social Responsibility Flashcards

0
Q

How is ethics driven?

A

Values-broad beliefs about what is appropriate behavior
terminal: preferences about desired end states
Instrumental: preferences of means to desired ends

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1
Q

Ethics

A

A code of moral principles that sets standards of what is good or bad; right or wrong in our behavior

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2
Q

Common unethical acts by managers

A

Verbal, sexual, racial harassment, misuse of property, giving preferential treatment

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3
Q

Moral rights view

A

Does a decision or behavior maintain the fundamental rights of all human beings?

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4
Q

Individualism view

A

Does a decision or behavior promote one’s long term interest

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5
Q

Justice view

A

Fairness and impartiality

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6
Q

Utilitarian view

A

Decision for the greatest good for the most people

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7
Q

Cultural relativism

A

Suggests that there is no one right way to behave; cultural context determines ethical behavior
- no culture’s ethics are superior to another

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8
Q

Ethical imperialism

A

An attempt to impose one’s ethical standards on other cultures

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9
Q

How do people rationalize unethical behavior?

A
  • What I’m doing is not really illegal.
  • My behavior is in everyone’s best interests.
  • Nobody will ever know about it.
  • The organization will stand behind me.
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10
Q

Ethical frameworks

A

Personal rules and strategies for making ethical decisions.

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11
Q

What is Kohlberg’s theory on moral development?

A

We start out with a selfish view when making choices but move onto follow rules and choose actions based on personal principles influenced by society

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12
Q

Whistleblower

A

Persons who expose organizational misdeeds in order to preserve ethical standards and protect against wasteful, harmful or illegal acts.

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13
Q

What are some organizational barriers to whistleblowing?

A

Strict chain of command
Strong work group identities
Ambiguous priorities

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14
Q

Corporate social responsibility

A

The obligation of an organization to serve its own interest and those of its stakeholders

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15
Q

Triple bottom line

A

How well an organization performs when measured on financial criteria and social and environmental ones

16
Q

The 3 Ps

A

Profit
People
Planet

17
Q

Socioeconomic view

A
  • Responsibility increases long-run profits
  • Improves public image
  • Helps avoid govt. regulation
  • Businesses have resources & ethical obligations to act responsibly
18
Q

Social responsibility audit

A

Determines the organization’s performance in various areas of social responsibility
-compliance to conviction

19
Q

Sustainability

A

Concerns doing business in such a way that respects future generations and their right to the world’s natural resources

20
Q

Sustainable business

A

Organization operates in a way that meets the needs of the customer and protects natural environment

21
Q

Sustainable development

A

Business uses natural resources to meet today’s needs and preserved for future generations

22
Q

Environmental capital

A

Land, water, minerals and atmosphere

23
Q

ISO14001

A

Global quality standard that certifies organizational environmental development for minimal environmental impact.

24
Q

Social business

A

Business model that addresses social problems such as hunger, illiteracy and poverty

25
Q

Social entrepreneurs

A

Create business that help solve social problems

Eg. Tom’s shoes