Ch14 Printers

Question 1

Six Steps of the Laser Printing Process

Answer 1

1. Cleaning - Rubber blade removes excess toner from the drum.
2. Conditioning - aka Charging - Drum gets charged
3. Writing -aka exposing - laser “writes” to drum
4. Developing - Negatively charged toner is applied to positive charged laser “write”
5. Transferring - Toner transferrred to paper.
6. Fusing - Toner is fused to the paper.

Question 2

What kind of printer is a electrophotographic printer?

Answer 2

Laser Printer

Question 3

Four Parts of a Thermal Printer

Answer 3

1. Thermal Head - generates heat
2. Platen - Rubber roller feeds paper past the print head.
3. Spring - Applies pressure to print head
4. Circuit Board - Controls mechanism that moves the print head.

Question 4

Which type of printer uses a photoelectric drum?

Answer 4

Laser

Question 5

During which step of the laser printing process is the transfer corona wire involved?

Answer 5

Transferring

Question 6

Which stage of the laser printing process involves extreme heat?

Answer 6

Fusing

Question 7

What is the most common type of consumer-based printer?

Answer 7

Thermal Inkjet Printer

Question 8

What is the rubber roller that feeds the paper past the print head known as?

Answer 8

Platen

Question 9

What is a common amount of pins in a dot-matrix printer’s print head?

Answer 9

24 Pins ( sometimes 9)

Question 10

How to find Print Spooler in Win7 / Vista

Answer 10

Computer Management Console >> Services and Applications >> Services >> Print Spooler in list.

Question 11

How to start / stop Print Spooler in cmd?

Answer 11

net start spooler

net stop spooler

Question 12

When connecting a laser printer’s power cable, what type of device is not recommended?

Answer 12

UPS

Question 13

When finished installing a new printer and print drivers what should you do?

Answer 13

1. Calibrate the printer
2. Print a test page.

Question 14

Which is the faster option for spooling documents?

Answer 14

Start printing immediately.

Question 15

What command turns of the print spooler?

Answer 15

net stop spooler

Question 16

What is it known as when two printers are joined together so they can work as a team?

Answer 16

Printer Pooling

Question 17

What window in Windows 7 / Vista enables printer sharing?

Answer 17

Network and Sharing Center

Question 18

How can a paper jam be resolved?

Answer 18

1. Clear the paper path.
2. Check for damaged rollers.
3. Use the right type of paper.

Question 19

What is a possible reason for having blank pages come out of a laser printer?

Answer 19

Failed transfer corona wire.

Question 20

What is a possible reason for having black lines on printouts?

Answer 20

Scratch on the laser printer drum

Question 21

What two items are usually included in a laser printer maintenance kit?

Answer 21

1. Rollers
2. Fuser

Question 22

One of your customers is connected to a standalone printer. The customer says there is an Out of Memory Error when printing large graphic files.

What should you do?

Answer 22

Upgrade the RAM on the printer.

Question 23

What should you do first when removing a paper jam?

Answer 23

Turn off the printer.