Ch12: Power & Politics

Question 1

5 sources of power.

Answer 1

-Coercive
-Legitimate
-Reward
-Expert
-Referent

Question 2

Best and worse powers?

Answer 2

Employees respond the best to expert and referent power.
Coercive worse response

Question 3

What are the bases of power?

Answer 3

Resistance -> Compliance -> Commitment

Question 4

What are influence tactics and what are the different types?

Answer 4

Ways in which individuals translate power bases into specific actions

Most effective:
-Rationality
-Upward appeals

Moderately effective:
-Ingratiation
-Becoming more likeable
-Self-promo
-Coalition formation
-Temp alliance

Least effective:
-Assertiveness
-Exchange