CH10

Question 1

Stakeholders with high power and high interest should be __________ closely.

Answer 1

Managed

Question 2

The __________ model is useful for determining the importance of stakeholders in large complex networks.

Answer 2

Salience

Question 3

Stakeholders with low power and less interest should be __________.

Answer 3

Monitored

Question 4

The __________ engagement plan identifies strategies and actions for stakeholder involvement.

Answer 4

Stakeholder

Question 5

The __________/Interest grid categorizes stakeholders by authority and concern.

Answer 5

Power

Question 6

The Plan Stakeholder Engagement process is performed __________ throughout the project as needed.

Answer 6

Periodically

Question 7

The __________ engagement assessment matrix compares current and desired engagement levels.

Answer 7

Stakeholder

Question 8

Stakeholder engagement levels include categories such as Resistant, Neutral, and __________.

Answer 8

Supportive

Question 9

The key benefit of identifying stakeholders is to provide a __________ focus for engagement.

Answer 9

Strategic

Question 10

Data gathering techniques for stakeholder analysis include __________ and surveys.

Answer 10

Questionnaires

Question 11

The __________/Influence grid groups stakeholders by authority and active involvement.

Answer 11

Power

Question 12

Outputs of the Identify Stakeholders process include a __________ register.

Answer 12

Stakeholder

Question 13

Work performance data includes information on __________ levels of stakeholder engagement.

Answer 13

Current

Question 14

The __________ management plan is a source of knowledge about stakeholders.

Answer 14

Communication

Question 15

Feedback methods in Manage Stakeholder Engagement include surveys and __________.

Answer 15

Conversations

Question 16

What does the stakeholder engagement plan primarily focus on?
A) Budget allocation
B) Strategies for stakeholder involvement
C) Timeline development
D) Risk management

Answer 16

B) Strategies for stakeholder involvement

Question 17

Which model considers power, urgency, and legitimacy?
A) Salience model
B) Power/interest grid
C) Stakeholder register
D) Stakeholder mapping

Answer 17

A) Salience model

Question 18

Stakeholder engagement levels include all except:
A) Unaware
B) Neutral
C) Conflicted
D) Leading

Answer 18

C) Conflicted

Question 19

Which tool assists in managing stakeholder engagement?
A) Stakeholder mapping
B) Negotiation
C) Political awareness
D) All of the above

Answer 19

D) All of the above

Question 20

Data gathering techniques include:
A) Stakeholder mapping
B) Questionnaires
C) Brainstorming
D) Both B and C

Answer 20

D) Both B and C

Question 21

When is the stakeholder engagement plan updated?
A) After the project closure
B) Only during initiation
C) Regularly throughout the project
D) When stakeholders demand

Answer 21

C) Regularly throughout the project

Question 22

Which engagement category applies to stakeholders supportive of the project?
A) Neutral
B) Resistant
C) Supportive
D) Leading

Answer 22

C) Supportive

Question 23

The salience model is best for:

A) Determining stakeholder interest
B) Complex stakeholder networks
C) Small, simple projects
D) Time management

Answer 23

B) Complex stakeholder networks

Question 24

Who are considered downward stakeholders?
A) Senior management
B) Suppliers
C) Team members
D) Customers

Answer 24

C) Team members

Question 25

Feedback is collected through: A) Formal conversations B) Surveys C) Progress reporting D) All of the above

Answer 25

D) All of the above

Question 26

What is the main purpose of stakeholder analysis? A) To identify the project timeline B) To categorize stakeholders by roles and expectations C) To manage risks D) To allocate budgets

Answer 26

B) To categorize stakeholders by roles and expectations

Question 27

Stakeholders are always internal to the organization.

Answer 27

False. Stakeholders can be internal or external to the organization.

Question 28

The Plan Stakeholder Engagement process is performed only at the beginning of the project.

Answer 28

False. The Plan Stakeholder Engagement process is performed periodically throughout the project as needed.

Question 29

Stakeholder mapping only uses the salience model for categorization.

Answer 29

False. Stakeholder mapping uses various tools, including the salience model, power/interest grid, power/influence grid, and others.

Question 30

The stakeholder register is an input to the Monitor Stakeholder Engagement process.

Answer 30

False. Work performance data is an input to the Monitor Stakeholder Engagement process, not the stakeholder register.

Question 31

The salience model categorizes stakeholders by power, urgency, and resistance.

Answer 31

False. The salience model categorizes stakeholders by power, urgency, and legitimacy.

Question 32

The stakeholder engagement plan remains unchanged throughout the project.

Answer 32

False. The stakeholder engagement plan is updated regularly to reflect changes in the stakeholder community or project.

Question 33

Stakeholders with low power and high interest are classified as "Keep Satisfied."

Answer 33

False. Stakeholders with low power and high interest are classified as "Keep Informed."

Question 34

Stakeholder engagement categories include "Conflicted" as a valid category.

Answer 34

False. Stakeholder engagement categories include Unaware, Resistant, Neutral, Supportive, and Leading.

Question 35

The power/influence grid groups stakeholders by power and urgency.

Answer 35

False. The power/influence grid groups stakeholders by power and active involvement (influence).

Question 36

Feedback is not recommended for managing stakeholder engagement.

Answer 36

False. Feedback is essential for managing stakeholder engagement and can be collected through conversations, surveys, and progress reports.

Question 37

Stakeholder identification is performed only during the planning phase of the project.

Answer 37

False. Stakeholder identification is performed periodically throughout the project lifecycle.

Question 38

Data representation techniques include conflict management and negotiation.

Answer 38

False. Data representation techniques include tools like stakeholder mapping, power/interest grids, and stakeholder engagement matrices.

Question 39

Stakeholder engagement assessment matrices are used to measure the stakeholders' authority levels.

Answer 39

False. Stakeholder engagement assessment matrices compare current and desired engagement levels of stakeholders.

Question 40

The power/interest grid includes a category for "Engage Actively."

Answer 40

False. The power/interest grid includes categories like Manage Closely, Keep Satisfied, Keep Informed, and Monitor.

Question 41

Stakeholder engagement plans focus solely on internal communication strategies.

Answer 41

False. Stakeholder engagement plans focus on strategies and actions for engaging both internal and external stakeholders effectively.