Ch.1 Principles of Marketing Flashcards
The purchaser of a good or service
Customer
The function that includes obtaining, developing, maintaining, and improving a product or a product mix.
Product Service Management
The people who share similar needs/wants and who have the ability to purchase a given product.
Market
The company’s percentage of total sales volume generated by all competition in a given market.
Market Share
Focuses on satisfying the needs and wants of customers
The Marketing Concept
The group identified as most likely to buy a specific product
Target Market
Businesses that buy products to use in their operations also called business to business (B2B)
Industrial Market
What are the four components of the Marketing Mix (the 4P’s)
Product, Place, Price, Promotion