CH01 Intro project management fundamentals

Question 1

what is a project

Answer 1

temporary endeavor
creates a unique project, service or result
projects can involve: a single person, a single organizational unit, multiple organizational units

Question 2

what is project management?

Answer 2

Application of knowledge, skills, tools, and techniques to meet the project requirements.
47 project management processes
five project management process groups

initiating
planning
executing
monitoring and controlling
closing

Question 3

Three types of project management offices

Answer 3

Supportive – consultant role, templates, training
controlling – compliance through a framework, specific forms and templates, governance
directive – directly manages the project as the PMO owns and controls the project cycle

Question 4

What is the difference between projects and operations

Answer 4

Projects are temporary:
developing new products and services
moving, adding, changing, or deleting
implementing a new solution

operations are ongoing:
repetitive actions
maintenance
core business functions

Question 5

Business value
tangible elements
intangible elements

Answer 5

Entire value of the business
tangible elements:
monetary assets
fixtures and equipment
equity
intangible elements:
reputation
brand recognition
trademarks

Question 6

Responsibilities competencies of the project manager

Answer 6

Satisfy task needs, team needs, and individual needs.
Liaison between the project team and the business strategy
three values the project manager:
knowledge: understanding project management
performance: accomplish as a project manager
personal: behavior, effectiveness, character, leadership

Question 7

What are general management skills

Answer 7

Planning
sales and marketing
accounting
procurement
logistics
human resources

Question 8

Interpersonal skills

Answer 8

Problem solving
motivating
communicating
influencing the organization
leadership
negotiate