Ch. 6: Planning, Strategy, and Competitive Advantage Flashcards

1
Q

What is planning?

A

Identifying and selecting appropriate goals and courses of action; one of the four principal tasks of management.

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2
Q

What is strategy?

A

A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals.

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3
Q

What is a mission statement?

A

A broad declaration
of an organization’s purpose that identifies the organization’s products and customers and distinguishes the organization from its competitors.

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4
Q

What is a corporate-level plan?

A

Top management’s decisions pertaining to the organization’s mission, overall strategy, and structure.

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5
Q

What is a corporate-level strategy?

A

A plan that indicates in which industries and national markets an organization intends to compete.

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6
Q

What is a business-level plan?

A

Divisional managers’ decisions pertaining to divisions’ long-term goals, overall strategy, and structure.

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7
Q

What is a functional-level plan?

A

Functional managers’ decisions pertaining

to the goals that they propose to pursue to help the division attain its business-level goals.

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8
Q

What is a functional-level strategy?

A

A plan of action to improve the ability of each of an organization’s functions to perform its task- specific activities in ways that add value to an organization’s goods and services.

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9
Q

What is a time horizon?

A

The intended duration of a plan.

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10
Q

What is strategic leadership?

A

The ability of the CEO and top managers to convey a compelling vision of what they want the organization to achieve to their subordinates.

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11
Q

What is strategy formulation?

A

The development of a set of corporate, business, and functional strategies that allow an organization to accomplish its mission and achieve its goals.

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12
Q

What is SWOT analysis?

A

A planning exercise in which managers identify organizational strengths (S) and weaknesses (W)
and environmental opportunities (O) and threats (T).

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13
Q

What are the five forces of Michael Porter’s five forces model?

A

The level of rivalry among organizations in an industry: The more that companies compete against one another for customers—for example, by lowering the prices of their products or by increasing advertising—the lower is the level of industry profits (low prices mean less profit).

The potential for entry into an industry: The easier it is for companies to enter an industry—because, for example, barriers to entry, such as brand loyalty, are low—the more likely it is for industry prices and therefore industry profits to be low.

The power of large suppliers: If there are only a few large suppliers of an important input, then suppliers can drive up the price of that input, and expensive inputs result in lower profits for companies in an industry.

The power of large customers: If only a few large customers are available to buy an industry’s output, they can bargain to drive down the price of that output. As a result, industry producers make lower profits.

The threat of substitute products: Often the output of one industry is a substitute for the output of another industry (plastic may be a substitute for steel in some applications, for example; similarly, bottled water is a substitute for cola). When a substitute for their product exists, companies cannot demand high prices for it or customers will switch to the substitute, and this constraint keeps their profits low.

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14
Q

What is hypercompetition?

A

Permanent, ongoing, intense competition brought about in an industry by advancing technology or changing customer tastes.

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15
Q

What is low-cost strategy?

A

Driving the organization’s costs down below the costs of its rivals.

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16
Q

According to Michael Porter, what are two basic ways of increasing the value of an organizations product by countering and reducing the threat of the five forces?

A

According to Porter, to obtain these higher profits managers must choose between two basic ways of increasing the value of an organization’s products: differentiating the product to increase its value to customers or lowering the costs of making the product. Porter also argues that managers must choose between serving the whole market or serving just one segment or part of a market. Based on those choices, managers choose to pursue one of four business-level strategies: low cost, differentiation, focused low cost, or focused differentiation (see Table 6.2).

17
Q

What is a differentiation strategy?

A

Distinguishing an organization’s products from the products of competitors on dimensions such as product design, quality, or after-sales service.

18
Q

What is focused low-cost strategy?

A

Serving only one segment of the overall market and trying to be the lowest-cost organization serving that segment.

19
Q

What is focused differentiation strategy?

A

Serving only one segment of

the overall market and trying to be the most differentiated organization serving that segment.

20
Q

What is concentration on a single industry?

A

Reinvesting a company’s profits

to strengthen its competitive position in its current industry.

21
Q

What is vertical integration?

A

Expanding a company’s operations either backward into an industry that produces inputs for its products or forward into an industry that uses, distributes, or sells its products.

22
Q

What is diversification?

A

Expanding a company’s business operations into a new industry in order to produce new kinds
of valuable goods or services.

23
Q

What is related diversification?

A

Entering a new business or industry to create a competitive advantage in one or more of an organization’s existing divisions or businesses.

24
Q

What is synergy?

A

Performance gains that result

when individuals and departments coordinate their actions.

25
Q

What is unrelated diversification?

A

Entering a new industry or buying a company in a new industry that is not related in any way to an organization’s current businesses or industries.

26
Q

What is global strategy?

A

Selling the same standardized product and using the same basic marketing approach in each national market.

27
Q

What is a multidomestic strategy?

A

Customizing products and marketing strategies to specific national conditions.

28
Q

What is exporting?

A

Making products at home and selling them abroad.

29
Q

What is importing?

A

Selling products at home that are made abroad.

30
Q

What is licensing?

A

Allowing a foreign organization to take charge of manufacturing and distributing a product in its country or world region in return for a negotiated fee.

31
Q

What is franchising?

A

Selling to a foreign organization the rights to use a brand name and operating know-how in return for a lump-sum payment and a share of the profits.

32
Q

What is a strategic alliance?

A

An agreement in which managers pool or share their organization’s resources and know- how with a foreign company, and the two organizations share the rewards and risks of starting a new venture.

33
Q

What is a joint venture?

A

A strategic alliance among two or more companies that agree to jointly establish and share the ownership of a new business.

34
Q

What is a wholly owned foreign subsidiary?

A

Production operations established in a foreign country independent of any local direct involvement.

35
Q

What are the five steps of strategy implementation?

A
  1. Allocating responsibility for implementation to the
    appropriate individuals or groups.
  2. Drafting detailed action plans that specify how a strategy is to be implemented.
  3. Establishing a timetable for implementation that includes precise, measurable goals linked to the attainment of the action plan.
  4. Allocating appropriate resources to the responsible individuals or groups.
  5. Holding specific individuals or groups responsible for the attainment of corporate, divisional, and functional goals.