ch 6

Question 1

Evaluation

Answer 1

Directs itself to the worth of the other person or their ideas.

Question 2

Description

Answer 2

Describes the speakers thoughts about the person or idea.

Question 3

Control

Answer 3

Efforts to get others to do what you want them to do.

Question 4

Problem Orientation

Answer 4

Communication aimed at solving problems “Finding a solution”.

Question 5

Strategy

Answer 5

Planned communication - For Ex: Saying something before criticizing someone.

Question 6

Spontaneity

Answer 6

Here and now orientation; being honest rather than planning how to manipulate

Question 7

Neutrality

Answer 7

Emotional indifference.

Question 8

Empathy

Answer 8

Emotional involvement

Question 9

Superiority

Answer 9

attitude that you’re better than the other person

Question 10

Equality

Answer 10

Communication base on mutual respect

Question 11

Confirming Responses

Answer 11

cause ppl to value themselves more

Question 12

Disconfirming Responses

Answer 12

cause ppl to value themselves less

Question 13

Group Cohesiveness

Answer 13

degree of attraction members feel toward one another and toward the group

Question 14

Communication network

Answer 14

pattern of interaction within a group or who talks to whom

Question 15

Group Climate

Answer 15

variety of factors interact to create a group feeling or atmosphere

Question 16

What does CMC stand for?

Answer 16

Computer Mediated Communications

Question 17

Circular Pattern

Answer 17

ppl talk primarily to those sitting next to them

Question 18

Linear Pattern

Answer 18

ppl communication in a chain reaction