ch 3

Question 1

Define communication

Answer 1

transmitting info from 1 person to other

=content + way we communication

Question 2

Define two way communication

Answer 2

• one person sends a message to another person, who is the receiver.
• When gets the message, send back a response, acknowledging the message was received.

Question 3

communication problems in class

Answer 3

1. communication failure ( no meaningful info is exchanged)e.g ‘i didnt know we had a test today’
2. miscommunication (received message differ from what intended) e.g request 10pg essay, get 2pg instead

Question 4

Barriers to communication in class

Answer 4

• physical barrier (noise: heavy traffic, scratch chalk)
• physiological barrier ( poor health, handicaps)
• psychological barriers ( neg attitude, fear punishment)
• perceptual barrier ( diff age, gender, interests)

Question 5

Define non-verbal communication

Answer 5

dress, facial expression, physical gestures, choice car

Question 6

Define one-way communication

Answer 6

communicate from sender to receiver without immediate feedback (newsletter sent to parents)