Ch 2 - Performance & Productivity Flashcards
Basic Building Blocks of integrated model of teamwork
Team context
Essential conditions
Team performance
Team context
Larger organizational setting within which the team does its work
Design of team in terms of internal functioning
Culture of team
Essential Conditions
Possess relevant expertise to perform task
Be engaged and motivated to perform task
Execute task by coordinating with other team members
Team Performance
Does team meet its goals - productivity
Essential KSAs for team performance
Conflict resolution collaborative problem solving Communication Goal setting and performance management Planning and task coordination
Social facilitation as challenge and threat
Performance on tasks that are well learned are enhanced, performance on novel tasks reduced
Challenge if expert, threat is not
Social inhibition
When people are center of attention and are concerned with discrepancies between their performance and standards of excellence
Social facilitation
Predicable enhancement in performance that occurs when people are in presence of others
Flow
Psychological state in which person is highly engaged in task
Challenge complexity vs. Skill ability
Five dimensions of flow
Anxiety Arousal Flow Control Boredom
Kohler Effect
Motivational gains in which the less capable team member works harder
Ringelmann’s experiment
Social loafing - individual force of men pulling rope decreased as group size increased
Free Rider
Larger the team, the less likely it is that any given person will work hard
Three main causes of free riding
Diffusion of responsibility
Reduced sense of self-efficacy
Sucker aversion
Diffusion of responsibility
person’s effort and contributions are less identifiable than when that person works independently
