Ch 1 - Teams in Organizations

Question 1

Four types of Teams

Answer 1

Manager led teams
Self managing teams
Self directing teams
Self governing teams

Question 2

Manager led teams

Answer 2

Manager is team leader and is responsible for defining the goals, methods, and functioning of the team
Team only responsible for actual execution

Question 3

Self managing teams

Answer 3

Manager/Leader determines overall purpose of the team

Team is at liberty to manage the methods by which to achieve that goal

Question 4

Self directing teams

Answer 4

Management has responsibility only for the team’s organizational context
Teams determine own objectives and methods by which to achieve them

Question 5

Self governing teams

Answer 5

Responsible for executing task, managing own performance processes, designing group, and designing the organizational context

Question 6

Pros and Cons of Manager led teams

Answer 6

Greatest amount of control over team
Efficient
Low startup costs
Diffusion of responsibility and conformity to the leader

Question 7

Pros and Cons of Self managing teams

Answer 7

Build commitment
Offer increased autonomy
Enhances morale
Less control, more difficult to assess progress
More time consuming than manager led team

Question 8

Pros and Cons of Self directing teams

Answer 8

Good for complex, ill-defined problems (free time projects)
Reduced bureaucracy
Help bottom line
Good for innovation

Question 9

Pros and Cons of Self governing teams

Answer 9

Greatest potential commitment and participation

Greatest risk of misdirection

Question 10

Results of Kellog Executives Survey

Answer 10

Most common teams - self managing, then manager led, then self directing
Teams last 1-2 years
Modal team size is 8 - best number 5-6
Most frustrating part of teams is developing and sustaining high motivation, then minimizing confusion/coordination problems

Question 11

Managerial errors that cause teams to fail

Answer 11

Misattribution error

Fail to recognize team building responsibilities