Ch 19: Continuous Change Flashcards

1
Q

Finish the sentence. Continuous change Interventions go beyond change interventions into….

A

nonstop process of strategizing, designing, and implementing.

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2
Q

What is the focus of CC?

A

addressing the underlying structures, processes, and activities for generating new forms of competitive advantage.

Learning, changing, and adapting

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3
Q

What is Dynamic Strategy Making

A

An intervention that combines human focus in relationships among org. members with strategic management’s emphasis on strategy and org strategy to help org make strategic change

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4
Q

What are the 6 key elements in the dynamic strategic making?

A

Speed over delay
Breath over narrowness
Flexibility over rigidity
Empowerment over autocracy
Simplicity over complexity
Unity over Fragmentation

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5
Q

Describe the conceptual framework for the dynamic strategy System

A

Dynamic and Complex Environments

Strategic System: Strategic Direction Statement and Strategy Process

Evolving Resources and Capabilities

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6
Q

What is the strategic direction statement?

A

The primary outcome of the situational assessment

Concretizes the Strategic information about the organization and environment and permits revision.

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7
Q

What are the 4 elements of the Strategic Direction

A

Competitive Logic: Value Proposition that connects the firm’s capabilities to market opportunities
It also includes statements on the organization’s market position(the best one has a unique value) and customer tiebreaker(differentiators that attract and retain customers)

Goals: Unifying target achievement. You need financial goals(direct effort ad measure progress) and single rallying goals(motivates workforce to embrace strategy)

Organization: formal organization design(that we make up/choose) that aligns work, structure, HR practices, and management to the competitive logic and goals.

Action Plan: Describes the initiatives and specific steps required to implement the strategy, and ensue everyone’s daily behavior reflects the strategy.

-Set priorities and what needs to happen over a specific time

-Typically organized around 4-6 broad initiatives that take their cue directly from the other 3 elements

-Each initiative usually requires three or four specific steps to cause implementation.

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8
Q

What is the strategic Process

A

Has to do with the who and the how of developing the statement and implementing it

Involves identifying the relevant stakeholders who should be directly involved in startegy-making process and engaging them in a highly interactive set of conversations and debates about the organization’s strategic and how to move forward

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9
Q

Application Stages for Dynamic strategy

A

Choose relevant stakeholders

Hold first Retreat: create an initial draft of the statement of strategic direction, especially the competitive logic and goal elements

Interact with stakeholders between first and second retreat: senior managers reflect on their work and perform reality tests on the validity of assumptions in the statement

Hold the second retreat: review feedback, finalize the competitive logic and goal statements, and complete statement of strategic direction

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10
Q

What are self-designing organisations?

A

Orgs with Built-in capacity to transform continually and to achieve high levels of performance.

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11
Q

Who developed it?

A

Moheman and Cummings

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12
Q

What does self-designing organisations involve?

A

It involves cycles of diagnosing, designing, and implementing activities that managers and employees at all levels of the firm can carry out.

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13
Q

Application stages for self-designing organisations

A

( note: this typically has a design team-top management or cross-functional/cross-level group of informal leaders, high potential managers and select employees)

  1. Clarify strategy:This stage clarifies the organization’s strategic objectives, translates the strategy into descriptions of breadth, aggressiveness, and differentiation, and explains how they are changing.
  2. Laying the Foundation: This stage provides the design team with the basic knowledge and information needed to get large-scale change started.
    A. Valuing: determining the beliefs and values that will guide the change process
    ( like maintaining employee engagement )

B. Acquiring knowledge : getting into on how org functions, about organizing principles for achieving high performance and about the self-designing process

C. Diagnosing: diagnosing the current organization to determine what needs to be changed to enact the strategy and values.

  1. Creating design criteria: the design team develops the principles and standards that will guide the new organization design. More concreete- but do not specify particular solutions. Shows what needs to be done to achieve strategy, capabilities needed,and hor org must operate
    Eg. Facilitate fast reaction to market changes.
  2. Designing: the design team generates alternative organization designs and innovations to reflect the strategy, values, and design criteria.
  • Design team describes org design components in a broad way.
  • Then design process addressed the specific details on org design comp. and involves generating alternatives and making specific design choices

-Results in overall design for ogr, detailed design for design components, and preliminary implementation plans of how well everything will fit together

  1. Implementing and assessing: making the new design happen by putting into place the new structures, practices, and systems.

Information about how well implementation is progressing and how well the new organizational design is working is collected and used to clarify design and implementation issues and to make necessary adjustments.

Features active learning

Note too that this is a cycle; it loops around

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14
Q

What are learning organizations?

A

Helping orgs. develop and use knowledge to change and improve themselves constantly.

(This intervention used knowledge; self-design focuses on org design)

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15
Q

T/F OL can be a

A

a source
of strategic renewal, and it can enable organizations to acquire and apply knowledge
more quickly and effectively than competitors, thus establishing a potentially long-term
competitive advantage

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16
Q

Explain the conceptual framework of OL

A
  • Ambiguity:
  1. OL often used synonymously with Knowledege management to describe the broad set of activities by which orgs. learn and organize knowledge.
    But othertimes they are used separately to emphasise difference in learning and managing knowledge

But OL interventions emphasize the organizational structures and social processes that
enable organization members and teams to learn and to share knowledge

Knowledge management, on the other hand, focuses on the tools and techniques.
that enable organizations to collect, organize, and translate information into useful.
knowledge.

  1. OL as individual vs org level process
    Some say aggregate of individual learning.
    Others say it’s org. wide: learning is characterized in terms of structures, routines, policies and culture.

However, the org level is not the end all. Individuals can learn without resulting in OL. Learning is organizational to the extent that:

  • It is done to achieve organization purposes.
  • It is shared or distributed among members of the organization.
  • Learning outcomes are embedded in the organization’s systems, structures, and
    culture

In sum OL and IOL are different- Org can learn without individual learn(new proceedure can be inplace which indicates learning; but not necessarily undertsood by individuals); and individual can learn without org(customer service agent may pick up on better ways t deal with a customer, but the org does not)

17
Q

Ol Interventions

A

Learning Organization
Organization Learning Processes

18
Q

Built-to-change orgs

A

,,