CH 14 -- Marketing Channels and Supply Chain Management Flashcards

1
Q

distribution

A

movement of goods and services form producers to consumers

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2
Q

Marketing (distribution) channels

A

System of marketing institutions that enhances the physical flow of G&S, along with ownership title from producer to consumer

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3
Q

Logisitics

A

Process of coordinating the flow of information, G&S among members of distribution channels

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4
Q

Supply chain management

A

Control of the activities of purchasing, process, and delivery through which raw materials are transformed into products and made available to final consumers

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5
Q

Physical Distribution

A

Broad range of activities aimed at efficient movement of finished goods from the end of the production line to consumers

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6
Q

Marketing Intermediary

A

Wholesaler or retailer that operates between producrers and consumers

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7
Q

Direct Channel

A

Marketing channel that moves goods directly from a producer to the business purchaser

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8
Q

Direct Selling

A

Strategy designed to establish direct sales contact between producer and final user

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9
Q

Dual Distribution

A

Network that moves products to a firm’s target market thourgh more than one marketing channel

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10
Q

Reverse Channel

A

Channel designed to return goods to their producers

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11
Q

Intensive Distribtuion

A

Distribution of a product through all available channels

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12
Q

Selective Distribution

A

Distribution of a product through a limited number of channels

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13
Q

Exclusive Distribution

A

Distribution of a product through a single wholesaler or retailer ina specific geographic region

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14
Q

Closed Sales Territory

A

Exclusive geographic selling region of distributor

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15
Q

Tying Agreement

A

Arrangement that requires a marketing intermediary to carry items other than those they want to sell

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16
Q

Channel Captain

A

Dominant and controlling member of the marketing channel

17
Q

Gray Goods

A

Products manufactured abroad under license from US firm and then sold in the US market in competition with that firm’s own domestic output

18
Q

Vertical Marketing Systems

A

Planned channel system designed to improve distribution efficiency and cost-effectiveness by integrating various functions throughout distribution chain

19
Q

Forward integration

A

Process through which a firm attempts to control downstream distribution

20
Q

Backward integration

A

Process through which a manufacturer attempts to gain greater control over inputs in its production process, such as raw materials

21
Q

Corporate Marketing system

A

VMS in which a single owner operates the entire marketing channel

22
Q

Administered Marketing System

A

VMS that achieves channel coordination when a dominant channel member exercises its power

23
Q

Contractual Marketing System

A

VMS that coordinates channel activities through fomral agreements among participants

24
Q

Retail Cooperative

A

Group of retailers that establish a shared wholesaling operation to help them compete with chains

25
Franchise
Contractual arrangement in which a wholesalers or retailer agrees to meet the operating requirements of a manufactuer or other franchiser
26
Supply Chain
Complete sequence of suppliers and activities that contribute to the creation and delivery of merchandise
27
Upstream Management
Controlling part of the supply chain that involves raw materials, inbound logistics, and warehouse
28
Downstream Management
Controlling part of the supply chain that involves finished products, outbound logistics, marketing and sales, and customer service
29
Enterprise Resource Planning (ERP)
Software system that consolidates data from among a firms various business units
30
Suboptimization
Condition that results when individual operations achieve their objectives but interfere with progress towards broader organizational goals
31
Common Carriers
businesses that provide transportation services as for-hire carriers to the general public
32
Intermodal Operations
Combination of transport modes, such as rail and highway carriers, air and highway or water and air, to improve customer service and achieve cost advantages