ch. 14 Flashcards
influence
the ability to use social forces to affect the behavior of others
power
the use of some aspect of a work relationship to compel another to perform a certain action despite resistance
organizational politics
self serving actions designed to affect the behavior of others to achieve personal goals
ingratiation
influencing others by increasing one’s personal appeal to them
organizational power
power derived from a person’s position in an organization and from control over important resources afforded by that position
individual power
power derived from personal characteristics that are of value to the organization, such as particular expertise or leadership ability
power bases
sources of power possessed by individuals in organizations
coercive power
use of punishment or the threat of punishment to affect behavior of others
reward power
power that results from having the ability to offer something positive, such as money or praise
legitimate power
the formal rights or authority accompanying g a position in an organization
expert power
power derived from having certain work related knowledge/ skill
referent power
power resulting from the fact that an individual’s respected, admired and liked by others
coalition
a group of individuals who band together to combine their power
power corollary
the concept that for every exercise of power, there’s a tendency for the subject to react with a return power play
empowerment
the process by which organizational members can increase their sense of power and personal control in the work setting
