ch. 12 Flashcards
stage of team development
Orientation (forming) Conflict (storming) Structure (norming) Work (performing) Dissolution (adjourning)
group norms
rules that groups adopt governing appropriate and inappropriate behavior for members
group roles
initiator
recommends new ideas about or novel solutions to a problem
group roles
information seeker
emphasizes getting facts and other info from others
group roles
opinion seeker
solicits inputs concerning the attitudes or feelings about ideas under consideration
group roles
information giver
contributes relevant information to help in decision making
group roles
opinion giver
provides own opinions and feelings
group roles
elaborator
clarifies and expands on the points made by others
group roles
coordinator
integrates information from the group
group roles
orientor
guides the discussion and keeps it on the topic when the group digresses
group roles
evaluator-critic
uses some set of standards to evaluate the group’s accomplishment
group roles
energizer
stimulates the group to take action
group roles
procedural technician
handles routine tasks such as providing materials or supplies
group roles
recorder
keep track of the group’s activities and takes minutes
cohesiveness
degree of attraction among group members
• Increases when group members have equal status
• Increases w/ increased stability of group membership
• Greater similarity of group member’s increases cohesiveness
conflict resolution strategies
dominating (forcing)
persisting in a conflict until one party attains personal goals at the expense of the others’
conflict resolution strategies
accomodation
making sacrifice to resolve a conflict
conflict resolution strategies
compromise
both parties give up some part of their goal
conflict resolution strategies
collaboration
the parties cooperate to reach a solution that satisfies both
conflict resolution strategies
avoidance
withdrawing from or avoiding a conflict situation
DISC personality assessment
DOMINANCE
INFLUENCE
STEADINESS
CONSCIENTIOUSNESS
Group decision-making
adavantages
work from a broad knowledge base
decision accepted by members
decision highly critiqued
aspects of the prob can be divided among group member
Group decision-making
disadavantages
slow
creates intragroup conflict
potential for groupthink and group polarization
certain members, such as leaders, may dominate the decision-making process
group polarization
tendency for groups to make decision that are more extreme than those made by individuals
