ch 11

Question 1

leadership (process)

Answer 1

use of noncoercive influence to direct and coordinate activities of group members to meet a goal

Question 2

leadership (property)

Answer 2

set of characteristics attributed to those perceived to use influence successfully

Question 3

creating agenda

Answer 3

management - planning and budgeting

leadership - establishing direction

Question 4

developing human network for achieving agenda

Answer 4

management - organizing and staffing

leadership - aligning people

Question 5

executing plans

Answer 5

management - controlling and problem solving

leadership - motivating and inspiring

Question 6

Trait ties to leadership

Answer 6

identify stable and enduring character traits to differentiate effective leaders from nonleaders

Question 7

job-centered behavior

Answer 7

paying close attention to the work of subordinates; explaining work procedures and demonstrating an interest in performance

Question 8

employee-centered behavior

Answer 8

involves attempting to build effective work groups with high performance goals

Question 9

consideration behavior

Answer 9

involves being concerned with subordinate’s feelings and respecting subordinate’s ideas

Question 10

initiating-structure behavior

Answer 10

involves clearly defining leader-subordinate roles so subordinates know what’s expected of them

Question 11

leadership grid (managerial grid)

Answer 11

provides a means for evaluating leadership styles and training managers to move toward an ideal style of behavior

Question 12

Horizontal axis

Answer 12

represents concern for production

Question 13

vertical axis

Answer 13

represents concern for people

Question 14

5 management styles

Answer 14

1. country club
2. time
3. middle of the road
4. authority compliance
5. impoverished

Question 15

situational models

Answer 15

identify how key situational factors interact to determine appropriate leader behavior

Question 16

LPC theory of leadership (fiedler)

Answer 16

tries to reconcile and explain a leader’s personality and the complexity of a situation
(lpc = least preferred coworkers/ used to measure leader motivation)

Question 17

3 factors measure situational favorableness to help determine proper leadership focus

Answer 17

1. leader-member relations (high importance)
2. task structure (moderate importance)
3. leader position power (low importance)

Question 18

path-goal theory

Answer 18

focuses on situation and leader behaviors in suggesting that leaders can readily adapt to different situations

Question 19

environmental characteristics that cause uncertainty

Answer 19

• task structure
• formal authority system
• primary work group

Question 20

4 leader behaviors from path-goal theory of leadership

Answer 20

directive, supportive, participative, achievement-oriented

Question 21

decision tree approach to leadership

Answer 21

tries to prescribe how much participation subordinates should be allowed in making decisions

Question 22

decision tree choices

Answer 22

• time-driven decisions must be made on timely basis

- development-driven decisions can be used to improve/develop subordinate’s decision-making skills

Question 23

endpoint decision styles for managers

Answer 23

decide, delegate, consult (indiv), consult (grp), facilitate