Ch 10

Question 1

Wages, working conditions, and many other aspects of the work environment are directly influenced by?

Answer 1

Labor-management relations

Question 2

This is a negotiated legal agreement between the labor organization and the local jurisdiction.

Answer 2

A labor contract

Question 3

This is a less powerful form of written agreement that is often used in jurisdiction where government employees do not have formal collective-bargaining rights.

Answer 3

Memorandum of understanding (MOU)

Question 4

This is the method whereby representatives of employees (unions) and employers determine the conditions of employment through direct negotiations; such negotiation normally results in a written contract setting forth the wages, hours, and other conditions to be observed for a stipulated period.

Answer 4

Collective-bargaining

Question 5

A union member who is appointed or elected to be the first line of labor representation at the workplace.

Answer 5

Shop steward

Question 6

The basis for a strong, positive, any Factive supervisor back/employee relationship is _______, ______, & _______ _______ between the fire officer and a firefighter.

Answer 6

Open, honest, and constant communications

Question 7

This is the intervention of a neutral third-party in an industrial dispute.

Answer 7

Mediation

Question 8

The basic authority of a supervisor and the duties of subordinate are defined by the ______ _______ of the city or a governmental organization, as well as a specific ______&______, and ________ of the fire department.

Answer 8

Personnel rules

Rules and regulations, and procedures

Question 9

The formal line between labor and management is often the stabilized at a higher level, such as?

Answer 9

Administrative fire officer

Question 10

I as a supervisor, a fire of her is generally the _____________between the workers and the fire department organization.

Answer 10

First point of contact

Question 11

This is a dispute, claim, or complaint that any employee or a group of employees may have about the interpretation, application, or alleged violation of some provision of the labor agreement or personnel regulations.

Answer 11

A grievance

Question 12

This is a formal structured process that is employed within an organization to resolve a grievance. In most cases, this is incorporated in the personnel rules or labor agreement and specifies a series of steps that must be followed in a particular order.

Answer 12

Grievance procedure

Question 13

The grievance procedure should specify a _________ & a ________ to move through the steps.

Answer 13

Sequential process and a timeline

Question 14

This ensures that a grievance will not remain stalled at any level for in excess of time.

Answer 14

The timeline

Question 15

The employees union representative usually becomes formally involved either the ______ or ________ of the grievance process.

Answer 15

First or second step

Question 16

The objective (when handling grievances) should always be to resolve the problem at the _____________ and in the _________.

Answer 16

Lowest possible level and in the shortest possible time

Question 17

The most important responsibility for a fire officer is to ______&____________ that apply in his or her organization.

Answer 17

Know and follow the procedures

Question 18

The Grievant presents his or her complaint verbally to a supervisor, shortly after the occurrence of the action that gave rise to the grievance. In some organizations, this non-documented verbal notification is called an “_______ _____” or ____ ____.

Answer 18

Informal grievance or step zero.

Question 19

The second step initiates the ______ part of a grievance procedure. If the problem is not resolved at step one, the employee may prepare and submit a _____________. This is usually submitted on a specified grievance form document.

Answer 19

Formal

Written grievance

Question 20

The _____, the ________, and the ________ all receive a copy of the grievance.

Answer 20

The employee, the employees supervisor, and the personnel office

Question 21

A _________ grievance is submitted to a second-level supervisor, typically an administrative fire officer, who has 10 calendar days to respond.

Answer 21

Step 3 grievance

Question 22

If the grievance remains unresolved, the grievant can present it to the ________or the ______ as the fourth step.

Answer 22

Fire Chief or designee

Question 23

Collective-bargaining is regulated by a complex system of?

Answer 23

Federal and state legislation

Question 24

_______________ establishes a basic framework that applies to all workers, and the states have discretionary powers to adopt labor laws and regulations that do not violate the_________.

Answer 24

Federal legislation

Federal requirements

Question 25

______________ Provides a set of guidelines for how each state or Commonwealth can regulate collective-bargaining.

Answer 25

The federal legislation

Question 26

Firefighters employed by local government agencies are subject to state law that can _____,_______, or _____ collective-bargaining for the local public employees

Answer 26

Require, permit, or prohibit

Question 27

Before federal laws that regulate the collective-bargaining system or the:

Answer 27

Norris-LaGuardia act of 1932
Wagner-Connery act of 1935
Taft-Hartley labor act of 1947
Landrum-Griffin act of 1959

Question 28

Specified that an employee could not be forced into a contract by an employer as part of obtaining and keeping a job.

Answer 28

Norris-LaGuardia act of 1932

Question 29

Some employers required workers to sign a pledge that they would not join a union as long as the company employed them; these pledges were called?

Answer 29

Yellow dog contracts

Question 30

This establish the procedures that are commonly called collective-bargaining.
Also forms the basis of formal labor relations in the United States. It grants workers the right to decide, by majority vote, which organization will represent them at the labor-management bargaining table.

Answer 30

Wagner-Connery act

Question 31

The Wagner-Connery act defined five types of unfair labor practice is in the clear them illegal:

Answer 31

1. Interfering with employees in a union
2. Stopping a union from forming and collecting money
3. Not hiring union members
4. Firing union members
5. Refusing to bargain with the union

Question 32

Is the act of withholding labor for the purposes of effecting a change in wages, hours, or working conditions-is one of the most drastic labor actions.

Answer 32

Strike

Question 33

In the private sector the __________ is often the ultimate victim of a strike, through a combination of inconvenience and economic impact.

Answer 33

Consumer

Question 34

Most of the firefighter strikes were efforts to establish a __-_________,_____________, or simply gain the right to form a labor organization that would be recognized by the municipality.

Answer 34

Two-platoon system

Obtain more pay

Question 35

Many IAFF local unions were able to gain a two-platoon schedule and/or a pay raise by threatening to?

Answer 35

Strike

Question 36

Today, most meanest for firefighters work between _____ and ____ hours per week.

Answer 36

42 and 56

Question 37

The workweek for most federal military firefighters still exceeds ___ hours.

Answer 37

60

Question 38

Occurs when the parties have reached a deadlock in negotiations.

Answer 38

Impasse

Question 39

The primary purpose of FLSA was to establish minimum standards for _____ and to spell out administrative procedures covering __________ and __________, including ___________.

Answer 39

Wages
Work time and compensation
Overtime entitlement

Question 40

This is a special-interest group that can solicit funding and lobby local and national elected officials on behalf of its cause.

Answer 40

Political action committee

PAC

Question 41

In addition to political action, the IAFF has developed strategic labor-management alliances with the ____ too promote mutually __________.

Answer 41

IAFC

agreeable goals

Question 42

A standardize physical ability test that has been validated as an assessment of a firefighter candidate’s physical ability to perform the critical tasks of the firefighter.

Answer 42

Candidate physical ability test

CPAT