Ch 1 Leadership and Management Flashcards

1
Q

_____ are people who do the right things, _____ are people who do things right

A

leaders

Managers

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2
Q

sets of opposites that cannot function well independently

A

polarity

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3
Q

task & out come focused “deadline driven”

A

Manager

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4
Q

vision & mission focused “positive difference”

A

Leaders

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5
Q

concern for work vs. concern for people

A

Process vs Product

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6
Q

ability to manage ourselves and relationships; self awareness/management,social awareness/skill

A

emotional intelligence

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7
Q

Potential to influence:legitimate,coercive,reward,expert,referent; positional power, legitimizes the right to make decisions for others

A

Power and Authority

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8
Q

self-aware, self-regulating, self-motivating

A

Personal Competence

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9
Q

awareness, skill

A

social competence

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10
Q

have not experienced a similar event but feels for individual

A

sympathy

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11
Q

you have experienced something similar (important for a.t.) can help

A

empathy

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12
Q

inherent dislike of work: must be coerced, controlled, directed, or threatened

A

Theory X

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13
Q

(not opposite) work or effort is natural, self-control for goals they are committed to->commitment linked to rewards-> right conditions->seek responsibility->intellectual ability only partially utilized

A

Theory Y

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14
Q

1-Respect rights/welfare/dignity of all 2-Members shall comply w/ laws & regulations governing the practice of athletic training 3-Members shall maintain & promote high standards 4-members shall not engage in conduct that could be a conflict of interest or reflects negatively

A

LAWS OF ETHICS

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15
Q

Situational Leadership

A

1-Flexibility: directing,coaching,supportive,delegation
2-Diagnosis
3-leadership style matches development level

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16
Q

Models the way

A

leads by example

plans small victories

17
Q

inspires a shared vision

A

future focused

recruits the support of others

18
Q

challenges the process

A

constantly seeking new opportunities for growth & development
challenges the status quo/risks

19
Q

Enables others to act

A

collaboration

20
Q

Encourages effort & results

A

recognition & reward

21
Q

5 dysfunctions of a team

A
in attention to results-status/ego
advoidance of accountability-low standards
lack of commitment-ambiguity
fear of conflict-artificial harmony
absence of trust-invulnerability
22
Q

Leader as a change agent

A

1-resistance: current & counter current
2-bridges transition model: 1losing/letting go,2neutral zone,3new begining
3-pitfalls:how’s before why,change1/2,taking time wastes time

23
Q

Q’s undergoing CX

A

1-do they understand?
2-is reaction (+) or (-)
3-does sufficient trust/support exist