Case Management Functions

Question 1

Advocate

Answer 1

Assist client/support system to obtain care needed in the right place and at the right time, advocate for complete assessment of both medical and behavioral health issues.

Question 2

General

Answer 2

Legal, Ethical, Legislative

Question 3

Manage Care

Answer 3

Utilizing the essential activities of case management to do so.

Question 3

Provide Guidance

Answer 3

Help clients to understand options and services, and enable them to make informed choices

Question 3

Identify & Coordinate Services

Answer 3

Based upon the needs assessment, determine resources and/or services necessary and then coordinates those resources or services to ensure quality cost effective, optimal outcomes.

Question 4

Navigate the System

Answer 4

Educate and empower clients to be able to navigate the healthcare system.

Question 5

Create a POC

Answer 5

Developed collaboratively with client/family.

Question 6

Facilitate communication and coordination

Answer 6

Among members of the healthcare team, involving clients in decision making

Question 7

Educating

Answer 7

Educate the client/family about treatment options, resources, benefits, concerns. AND provide for safe transitions.