Capitulo 3 Flashcards
Demand management
the creation across the supply chain and its markets of a coordinated flow of demand
Demand forecasting
Is helpful in make-to-stock situations and in make-to-order situations
make-to-stock situations
when finished goods are produced prior to receiving a customer order
make-to-order situations
when finished goods are produced after receiving a customer order
Judgmental forecasting
The use of judgment or intuition and is preferred in situations where it is limited or no historical data,
Time-series forecasting
Future demand is solely dependent on past demand.
Cause-and-effect (also associative) forecasting
Assumes that one or more factors are related to demand and that the relationship between cause and effect can be used to estimate future demand.
Facility location decision
Choosing the locations for distribution centers, warehouses, and production facilities to facilitate logistical effectiveness and efficiency
Inventory Management
Stock of goods that are maintained for a variety of purposes, such as for release to others, as well as to support manufacturing or assembling processes.
Material Handling
Short-distance movement that usually takes place within the confines of a building such as a plant or DC and between a building and transportation service provider
Order cycle
Time from when a customer PLACES an order to when the order is RECEIVED.
Order transmittal
Time from when the customer PLACES an order until the SELLER RECEIVES the order.
Order processing
Time from when the SELLER RECEIVES an order until an appropriate LOCATION IS AUTHORIZED to fill the order
Order picking and assembly
It includes all activities from when an appropriate location is authorized to fill the order until goods are loaded aboard an outbound carrier.
Order Taking
Is provided by an answering service whose live agents manage the order taking process
