Business Planning L1 Flashcards

1
Q

What issues would a company experience with a high staff turnover?

A
  • Increased training and recruitment costs
  • Poor staff morale
  • Reputational damage/ Lower customer satisfaction
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2
Q

What is an investment appraisal?

A

An investment appraisal is used to determine whether a business or project would generate the required levels of return and be considered financially viable

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3
Q

What would an investment appraisal consider?

A
  • rate of return
  • payback period
  • net present value
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4
Q

What is a business plan?

A

A formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals. This provides employers a common ground to focus on.

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5
Q

Advantages of a business plan?

A
  • Provides guidance
  • Helps predict problems
  • Helps forecast future steps
  • Focus on key priorities
  • Allows organisation to respond to change
  • Can be used for companies to secure funding
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6
Q

What components would you identify within a business plan?

A
  • Executive summary
  • Company description
  • Marketing strategy
  • Products and services
  • Market analysis
  • Financials
  • Budget
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6
Q

What is a business model?

A

A business model is a structure that a company uses to generate profits and build value.

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7
Q

What is a business strategy?

A

Outlines the actions and decisions a company plans to take to reach its business goals and objectives

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8
Q

What is a SWOT analysis?

A

A framework for identifying and analysing an organisations s w o t

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9
Q

What is a PEST(LE) analysis?

A

An assessment of key external factors, it enables you to spot opportunities and gives you advanced warning of any significant threats. 

  • Political
  • Economic
  • Social
  • Technological
  • Legal
  • Environmental
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10
Q

What are the coorporate objectives of you firm ?

A
  • Achieve sustainable and profitable growth
  • Expand customer base and meet clients needs
  • Make a positive impact on the communities
  • Deliver a high quality service
  • Maintain a culture where people thrive and reach their full potential
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11
Q

How do you work towards firm objectives?

A

Deliver a good service through speed and quality of communication and collaboration with other stakeholders.

Work to a high standard

Share knowledge

Keep up to date with the industry and new technologies

Cross sell where possible to aid with profitable growth

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11
Q

How can you influence the creation of new business within your firm?

A
  • Cross sell - Building Surveyor Team, Procurement Team, ESG Team
  • Performance related work generation
  • Awareness of client procurement
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12
Q

How is your teams performance measured?

A

KPI’s e,g.

80% rent collection on Day 7 

90% rent collection on Day 14 

95% rent collection on Day 28 

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13
Q

Types of business structures:

A

Sole practioner = self employed, runs own business

Partnership = two or more people form business and profits are split 

Limited Liability Partnership = two or more people form business, but partners not personally liable for debts business cannot pay (their liability is limited to amount of money they invest) 

Limited Company = organisation set up to run business, business finances and personal finances are separate. After paying company corporation tax, profits are distributed to shareholders as dividends 

Private Limited Company = cannot sell on stock exchange 

Public Limited Company = can sell on stock exchange

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