business objectives Flashcards

1
Q

a vision statement

A

an inspirational declaration of what an organisation strives to be and wants to achieve in the distant future it usually includes an organisations core values it is meant to act as a clear guide for key stakeholders when planning and implementing current and future corporate strategies

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2
Q

mission statement

A

a mission statement is a motivating declaration of an organisation’s core purpose (why it exists), identity (who they are) and focus (what they do) it is therefore a written declaration that normally remains unchanged over time it is waaay narrower and more specific than a broad and abstract vision statement

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3
Q

mission and vision statement are often criticised for

A

1) being too vague
2) being based on public relations (they try too hard to make an organisation look good that what they actually do doesn’t align with it)
3) being unquantifiable (not measurable goals but simply the aspirational purpose)
4)vision statements are very long term and may not ever materialise
5)virtually impossible to really analyse or disagree with and thus ignored and or not taken seriously

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4
Q

business objectives

A

the clearly defined and measurable targets of an organisation used to achieve its overall goals essential for all businesses so that people know where they are striving to go or what they are trying to accomplish they give ppl a sense of common purpose thus promoting a sense of belonging and team spirit and they enable managers and entrepreneurs to measure progress

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5
Q

SMART

A

Specific
Measurable
Agreed
Realistic
Time specific

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6
Q

tactical//short term objectives

A

easier to change or reverse than strategic objectives they are specific targets with definitive timelines

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7
Q

strategic//long term objectives

A

targets that the entire organisation is aiming to achieve, requires a greater investment in human and financial resources than tactical and operational objectives usually related to what the owners of the business want to focus on like business survival, growth, profit maximisation

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8
Q

common business objectives

A

growth, profit, protecting shareholder value, ethical objectives

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9
Q

growth

A

striving to grow in order to gain from the benefits of growth refers to an increase in the size of the business and its operations

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10
Q

the benefits of growth:

A

> higher sales revenue and profit

> economies of scale (there are cost savings benefits for firms as they grow larger such as being able to purchase raw materials in bulk at a discounted price from suppliers)

> reduced risks (larger companies are less vulnerable to changes in the external environments and lawsuits and all that blahblahblah)

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11
Q

internal growth organic growth

A

when a company expands without the help of an external partner firm and instead uses its own resources to do so

for example using retained profits to invest in production facilities in new locations

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12
Q

external growth inorganic growth

A

expansion of a business by using a third party resources and organisations rather than relying on internal sources and activities

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13
Q

methods of measuring the growth of a business

A

sales revenue, sales volume, profits, customers, number of employees, market share

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14
Q

sales revenue

A

the momentarily value of the products that the business has sold per time period

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15
Q

sales volume

A

the number of products that the business sells per time period

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16
Q

profits

A

the positive difference between a firms sales revenue and its costs of production over a time period

-reward for owners and investors
-internal source of finance to develop business

17
Q

customers

A

the more customers that the business has the larger it tends to be

18
Q

number of employees

A

size of the workforce, the more ppl hired by the business the bigger it is

19
Q

market shares

A

measures the firms sales revenue as a proportion of the whole industry’s sales revenue

20
Q

customers

A

the more customers that the business has the larger it is

21
Q

why areobjectives important

A

-give people a common purpose
-sense of purpose and direction
-motivate employees and raise labour activity
-make it easier to measure success

22
Q

protecting shareholder value

A

Protecting shareholder value is ultimately the responsibility of the company’s chief executive officer (CEO) and board of directors, based on their strategic plans to earn a healthy return on the capital invested in the business.

23
Q

ethiiiiiics

A

what is thought to be right and what is considered to be wrong, i.e. morality from society’s point of view. they are based on the values of the organization, in accordance to society’s norms and beliefs.

24
Q

business ethics

A

the guiding principles that provide moral guidelines for the conduct of business activities. ethical objectives are organizational goals based on moral guidelines in order to influence or determine business decision-making. ethical decision-making considers more than just calculating costs, benefits and profits. this means such businesses act morally towards their various stakeholder groups, including employees, managers, customers, shareholders, suppliers, financiers, local community (including consideration for the natural environment), the government, and even competitors.

25
Q

examples of ethical objectives

A

-good wellbeing of employees and workers
-honesty and fair treatment (while dealing with customers and employees)
-adapting green technologies
-usage of socially acceptable responsible advertising and corporate governance
-pursuit of sustainable growth strategies
-respecting and observing intellectual property rights of others

26
Q

advantages of business ethic objectives

A

-improved staff morale
-higher sales revenue
-improved image
-increased customers loyalty
-increased employee loyalty
-avoiding fined and penalty

27
Q

corporate social responsibility (csr)

A

refers to the value, decisions, and actions taken by a business that impact society in a positive way. It is about an organization’s moral obligations to its stakeholders, the community, society as a whole, and the natural environment. CSR is about an organization using ethical objectives to commit to behaving in a socially responsible way towards its internal and external stakeholders, not just to the owners or shareholders of the business.