Business Objective and Functions Flashcards

1
Q

Organisation

A

arrangement for the controlled performance of collective goals

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2
Q

Buisness

A

Org orientated towards making a profit for its owners

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3
Q

Sustainability

A

ability to meet needs of present w/o compromising ability of future generations meeting their needs

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4
Q

Corporate responsibility

A

actions of a biz in achieving sustainability

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5
Q

Primary biz objective

A

profit maximisation to increase shareholder wealth

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6
Q

Secondary biz objective

A

~ market position
~ product dev
~ technology
~ e’ee and mgt

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7
Q

Mission

A

Biz basic function in society

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8
Q

SMART

A
Specific
Measurable
Achievable
Relevant
Time-bound
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9
Q

Qualitative goals

A

aims

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10
Q

Quantitative goals

A

objectives

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11
Q

Power

A

ability to get things done

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12
Q

Coercive power

A

power of force or physical punishment

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13
Q

Reward (Resource) power

A

based on access to or control over valued resources

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14
Q

Expert power

A

based on experience, qualifications or expertise

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15
Q

Referent (Personal) power

A

Based on force of personality or charisma

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16
Q

Negative power (Handy)

A

Power to disrupt operations

17
Q

Line manager

A

authority over a subordinate

18
Q

Staff manager

A

give specialist advice to another manager or department

19
Q

Functional manager

A

Hybrid of line and staff authority, manager has authority in certain circumstances in other department

20
Q

Project manager

A

authority over project team members