Business-management Flashcards
Involves analyzing information, setting goals, and making decisions about what needs to be done
Planning
Management style where managers are more collaborative and involve employees
Strategic
________Communication takes place between managers on different levels of an organization
Vertical
Responsible for the direction and long-term planning a business
Executive
Effort to direct and lead people to accomplish the planned work of the organization
Implementing
Type of influence that exists when group members appreciate a leaders knowledge and skill in a certain area
Expert
The way people get along with each other
Human relations
Determining to what extent of business is accomplishing goals
Controlling
Involves identifying and arranging the work and resources needed to achieve goals
Organizing
Ability to motivate individuals and groups to accomplish important goals
Leadership
Management style that is a combination of tactical and strategic management
Mixed
Managers must be able to communicate effectively with people inside their organization, this is known as__________communication
Internal
Managers must be able to communicate effectively with people outside their organization, this is known as_________communication
External
Type of influence based on an individual’s ability to give recognition or benefits
Reward
Planning
Involves analyzing information, setting goals, making decisions about what needs to be done.
Organizing
Identifying and arranging the work and resources needed to achieve the stated goals
Staffing
All the activities involved in obtaining, preparing, and compensating them for the work that needs to be done.
Implementing
Effort to direct and lead people to accomplish the planned work of an organization.
Controlling
Determines to what extent a business is accomplishing its goals
4 kinds of influence:
- reward
- identity
- position
- influence
-reward: ability to give or withhold rewards
Identity: influence from the personal trust and respect that an individual has for their
Leader
Position: ability to get others to Accomplish task because of the position their leader holds
Expert: influence that exist when someone respects the expertise of their leader
Types of communication
Formal/informal
External/internal
Oral/handwritten
Horizontal/vertical
