Business-management Flashcards

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1
Q

Involves analyzing information, setting goals, and making decisions about what needs to be done

A

Planning

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2
Q

Management style where managers are more collaborative and involve employees

A

Strategic

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3
Q

________Communication takes place between managers on different levels of an organization

A

Vertical

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4
Q

Responsible for the direction and long-term planning a business

A

Executive

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5
Q

Effort to direct and lead people to accomplish the planned work of the organization

A

Implementing

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6
Q

Type of influence that exists when group members appreciate a leaders knowledge and skill in a certain area

A

Expert

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7
Q

The way people get along with each other

A

Human relations

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8
Q

Determining to what extent of business is accomplishing goals

A

Controlling

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9
Q

Involves identifying and arranging the work and resources needed to achieve goals

A

Organizing

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10
Q

Ability to motivate individuals and groups to accomplish important goals

A

Leadership

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11
Q

Management style that is a combination of tactical and strategic management

A

Mixed

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12
Q

Managers must be able to communicate effectively with people inside their organization, this is known as__________communication

A

Internal

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13
Q

Managers must be able to communicate effectively with people outside their organization, this is known as_________communication

A

External

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14
Q

Type of influence based on an individual’s ability to give recognition or benefits

A

Reward

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15
Q

Planning

A

Involves analyzing information, setting goals, making decisions about what needs to be done.

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16
Q

Organizing

A

Identifying and arranging the work and resources needed to achieve the stated goals

17
Q

Staffing

A

All the activities involved in obtaining, preparing, and compensating them for the work that needs to be done.

18
Q

Implementing

A

Effort to direct and lead people to accomplish the planned work of an organization.

19
Q

Controlling

A

Determines to what extent a business is accomplishing its goals

20
Q

4 kinds of influence:

  • reward
  • identity
  • position
  • influence
A

-reward: ability to give or withhold rewards
Identity: influence from the personal trust and respect that an individual has for their
Leader
Position: ability to get others to Accomplish task because of the position their leader holds
Expert: influence that exist when someone respects the expertise of their leader

21
Q

Types of communication

A

Formal/informal
External/internal
Oral/handwritten
Horizontal/vertical