business flashcards

1
Q

what are the social factors that affect a business

A

consumer beliefs, fashion trends, changes in lifestyle.

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2
Q

what is added value

A

the difference between the cost of making the product and the price that you are selling it at.

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3
Q

advantages of added value

A

enables you to make a profit, can charge a higher price, higher price will give a better perception of the quality of your product/service.

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4
Q

disadvantages of added value

A

an increase in the price may reduce sales

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5
Q

what are the advantages of added value for the stakeholders.

A

the stakeholders get a unique product, shareholders benefit from an increase in profit because they then get greater dividends

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6
Q

what is capacity utilisation

A

capacity utilisation is all about using scarce resources that the business has in the most efficient way.

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7
Q

what is the formula for calculating capacity

A

actual or current level of output/ maximum capacity possible x 100

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8
Q

why do businesses use operations management

A

because it gives the business a sense of direction and can be used to motivate employees and so the operation can remain under control.

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9
Q
A
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