business flashcards
what are the social factors that affect a business
consumer beliefs, fashion trends, changes in lifestyle.
what is added value
the difference between the cost of making the product and the price that you are selling it at.
advantages of added value
enables you to make a profit, can charge a higher price, higher price will give a better perception of the quality of your product/service.
disadvantages of added value
an increase in the price may reduce sales
what are the advantages of added value for the stakeholders.
the stakeholders get a unique product, shareholders benefit from an increase in profit because they then get greater dividends
what is capacity utilisation
capacity utilisation is all about using scarce resources that the business has in the most efficient way.
what is the formula for calculating capacity
actual or current level of output/ maximum capacity possible x 100
why do businesses use operations management
because it gives the business a sense of direction and can be used to motivate employees and so the operation can remain under control.