Business Flashcards

1
Q

Deliberate effort to establish fruitful relationships with exchange partners and stakeholders

A

Marketing

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2
Q

A method of assessing an organizations products or strategic business units that considers various factors, including competitive position, profitability, growth, and mission importance

A

Portfolio analysis

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3
Q

Person to have a claim to or Obtain some benefit from an organization

A

Stakeholders

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4
Q

A long-term, formal, and mutually beneficial relationship between two or more parties to pursue a set of agreed-upon goals or to meet a critical business need while remaining independent organizations

A

Strategic alliance

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5
Q

Overseeing and directing daily activities in an organization to ensure they support achievement of the organizations mission and vision; responsibilities may include designating organizational structures, policies, and procedures; evaluating budgets and progress towards goals; and coordinating staff training

A

Strategic management

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6
Q

The organizational characteristics of a market that exert a strategic influence on the intensity and form of competition

A

Market structure

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7
Q

The percentage of total sales volume in a market captured Buy a brand, product, service, or company

A

Market share

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8
Q

Wrong doing or improper and dishonest conduct, especially by a person who holds a public office or a position of trust

A

Malfeasance

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9
Q

Evaluation of an organizations products, assets, operations, and other factors to determine whether the organization is caring out its mission effectively and efficiently

A

Internal environmental analysis

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10
Q

The acquisition or merger of two or more organizations that produce similar products or services

A

Horizontal expansion

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11
Q

A measure of market concentration calculated by squaring the market share percentage of each organization in a market and then summing the numbers

A

Herfindal Hirschman index

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12
Q

Commonly used strategies that combine a target market and a type of differentiation

A

Generic strategies

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13
Q

Differences in access to or availability of healthcare facilities and services; related but different, health disparities referred to variation in the rates of disease occurrence and disabilities among Socio economic, geographic, social cultural cultural, and sexual or gender identity define population groups

A

Healthcare disparities

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14
Q

A method of identifying the distance between an organizations current position and it’s desired position with regard to its mission, vision, and values

A

Gap analysis

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15
Q

A bar chart that lays out the schedules, steps, and time frames of a project or projects

A

Gantt chart

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16
Q

Four attributes that have traditionally been used to establish an organizations market position, product, price, promotion, and place

A

Four P’s

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17
Q

Use of data from the past and present to analyze trends and predict the future; also called scenario planning

A

Forecasting

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18
Q

Perfect competition, monopolistic competition, oligopoly and monopoly; each type reflects the number of organizations in a market and their degree of market influence

A

Four basic types of market structure

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19
Q

A framework devised by Harvard economist Michael Porter for analyzing the degree of competition in a market and the ability of established organizations to influence prices

A

Five forces model

20
Q

Organizations that consistently search for innovation opportunities in attempt to gain competitive advantages by being among the first to enter a new market or industry

A

First movers

21
Q

Reductions in unit cost as a result of an increase in number of products or services produced

A

Economies of scale

22
Q

Innovation that creates a new market by discovering new categories of customers, eventually displacing the existing market; occurs when new technologies are harnessed or when new Business models exploit old technologies

A

Disruptive innovation

23
Q

The act of making untrue statements about another that damages the persons reputation; written defamation is libel, and oral defamation is slander

A

Defamation

24
Q

A process for disseminating information to all organizational stakeholders in the event of an emergency

A

Crisis communication plan

25
The internal activities and function in Central to filling in organizations missions; tediously valuable, they are the essence of what makes the organization unique and providing value to its customers
Core competencies
26
A voluntary, deliberate, and legally binding agreement between two or more competent parties; usually written but sometimes spoken or implied
Contract
27
An activity whereby union and management officials attempt to resolve conflicting interests in a manner that will sustain and possibly enrich their continuing relationships
Collective bargaining
28
Certificate or approval for new services in for construction or renovation of hospitals are related facilities; issued in many states
Certificate of need
29
A model of a specific strategy or function that guides design, operations, and goalsetting
Business plan
30
The underlying structure of an organization; the means through which an organization created delivers value to its customers and earns revenues
Business model
31
A contracting parties failure or refusal to performance obligations specified in a contract
Breach of contract
32
A community wide communication effort to convey the mission and the competitive advantage of an organization
Branding
33
Obstacles that impede an organization as it seeks to enter a market
Barriers to entry
34
A group of employees recognized by the national labor relations board to be an appropriate body for collective bargaining under the national labor relations act
Bargaining unit
35
Assimilation of the vertical components of an organization through greater internal control and coordination
Vertical integration
36
The key internal processes or activities and organization performs to create value for it stakeholders; a framework for analyzing an organization strengths and weaknesses across the flow of product or service development and delivery
Value chain
37
Intentional damage to someone else’s contractual or business relationships with a third-party, causing economic harm
Tortious interference
38
A tool for understanding an organizations Strategic situation; examines both in organizations internal environment it strengths and weaknesses and it’s external environment it’s opportunities and threats
SWOT analysis
39
The cost associated with changing a product, brand, marketplace, or supplier
Switching costs
40
The set of decisions about mission, ownership, scope of activity, location, and partners that define organization and release it to stakeholder needs
Strategic positioning
41
A systematic process for envisioning a desired future and translating that vision into broadly defined goals or objectives in a sequence of steps to achieve them
Strategic planning
42
Opportunities that, when narrowed for use in business plans, involve quantum shifts in service capabilities or market share, usually by interaction with competitors, large scale capital investments, and revisions to several line activities
Strategic opportunities
43
Four distinct but not wholly predictable stages every product or service goes through introduction to the market; growth in utilization and revenue; maturity, when utilization and revenue stabilize; and decline, when utilization and revenue start to fall and eventually become too little for the product or service to remain viable
Product or service lifecycle
44
A tool commonly used in project management to clarify the key components of a project and to ensure that the projects definition and desired outcomes coincide with an organization strategic priorities and goals
Project charter
45
The division of a market into subsets of consumers with similar needs and wants; enables marketers to focus their marketing efforts on consumers most likely to buy a product or use a service
Segmentation
46
A technique of proposing alternative futures that could come to pass if a specified environmental change occurs semicolon used by liters to better understand and plan for future contingencies
Scenario analysis
47
Strategic planning budgeting implementing strategy and controlling problems and monitoring progress
Strategic action cycle for stages