Build a Discount Approval Process Flashcards

1
Q

Approval Process

A
  • An automated process implemented to approve records in Salesforce
  • It specifies the steps necessary for approval, and allows a step to apply to all records or just records that have certain attributes
  • An automated process also specifies who does the approving at each step, and the actions to take when a record is approved, rejected, or recalled
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2
Q

Creating a Role

A

From Setup, enter ‘Roles’ in the Quick Find box, then click ‘Roles’ – click ‘Set Up Roles’ – click ‘Expand All’ – below VP, North American Sales, click ‘Add Role’, and then complete the new role details – click ‘Save’

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3
Q

How to Start the Approval Process Setup

A

From Setup, enter ‘Approval Processes’ in the Quick Find box, then select ‘Approval Processes’ – from the ‘Manage Approval Process For’ picklist, select ‘Opportunity’ – from the ‘Create New Approval Process’ picklist, select ‘Use Standard Setup Wizard’ and fill in these new approval process details – click ‘Next’ – in the ‘Use this approval process if the following picklist’, select ‘criteria are met’, then fill in the criteria – click ‘Next’, then complete the approver field and record editability properties with values – click ‘Next’ – in Step 4, leave the ‘Approval Assignment Email Template’ field blank – click ‘Next’, then determine the fields that will be displayed on the approval request page – click ‘Next’, then specify the initial submitter by completing the submitter details in Step 6 – click ‘Save’ – on the ‘What Would You Like To Do Now?’ page, select ‘I’ll do this later, take me to the approval detail page to review what I’ve just created’ – click ‘Go!’

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4
Q

Initial Submission Action

A

Occurs when a user first submits a record for approval

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5
Q

Final Approval Actions

A

Occurs when all required approvals are obtained

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6
Q

Final Rejection Actions

A

Occurs when an approver rejects the request and it moves to the final rejection state

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