Binkert 5.0 Flashcards

1
Q

What kind of challenges over the past 200 years did appear according to goods?

A
  • goods been offered through more channels
  • faster and cheapter
  • opportunities for companies to interact with existing or potential customers
  • therefore also more challenges
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2
Q

What are first, second and third places?

A
  1. home
  2. work
  3. leisure
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3
Q

Was heisst Einzugsgebiet?

A

Catchment area

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4
Q

What does cascading mean?

A

the more stores you have the more income you can generate -> in ebisquare you can eat sushi -> then also do your shopping

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5
Q

What will Shopping Malls look like in the future?

A
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6
Q

What should our economic goal be?

A

The Donut Economy:
- life on the ring (donut)
- Kate Raworth puts people and the environment at the center of the economy
- mindfulness and sustainability instead of abundance and waste

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7
Q

Why EbiSquare became the Mall of Switzerland.

What Paradigm Shift did appear?

A
  • Meaningfulness: from quantity to quality
  • Society: more empathy, more community, search for meaning
  • Lifestyle: more part-time jobs, smaller but more beautiful, less but better, more urbanity instead of suburban idyll, regional beers instead of expensive Bordeaux wine
  • Authenticity: travel, nature experience, Demeter
  • Sustainability: LOHAS, Havelaar, …

-> Icons of status are “out”. Bluff is not working anymore

Shoppingcenters become cities. Cities become shoppingcenters

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8
Q

What is the Pareto Principle?

A
  • named after Vilfredo Pareto
  • 80-to20 rule: 80% of the results can be achieved with 20% of the total effort.
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9
Q

What are the 4 Ps?

A
  • Promptness (Schneller)
  • Proximity (Näher)
  • Pleasure (Schöner)
  • Purpose (Sinnvoller)
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10
Q

How is the current situation with our shopping malls?

A
  • average age: +30
  • big variety, no clear concepts
  • no one-size-fits-all solution -> location, positioning and profile
  • renovation jam
  • revitalization not necessarily yields more rental income

-> a reviltalization boom must take place
= as much space as necessary (before as much as possible)
= as much fulfilment of needs as necessary (before as much consumption as possible)

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11
Q

Revitalization boom for shopping centers. What following recipes must be observed?

A

we must bring life back to shopping:
- the right product for the target customer
- the right concept for the location
- the right brand mix for the customer
- the right format for the particular area

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12
Q

Shopping center: What changes of usage will happen?

A
  • new and exciting concepts
  • higher quality of the mix of offers
  • proximity to the consumer and satisfied customers
  • retailers who look after assortments
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13
Q

What do most retailer deliver to succeed?

A
  • Market proximity: knowledge and experience of local market
  • Customer proximity: can take care of the individual customer acquistion
  • assortment mix
  • refines manufacturer’s offer through product-related services
  • offers the goods of the manufacturer in demanded lot sizes
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14
Q

Cost and return
What happens when rents fall?

A
  • bank charges decline
  • maintenance can be reduced
  • amortization period be extended
  • land becomes cheaper
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15
Q

What does Brick and Mortar Retail mean?

A

Ziegel und Mörtel -> physische Shops

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16
Q

Shopping centers: How can you recognize risks?

A
  • through SWOT
  • high ROI stands for high risks
  • longterm assumption important

analyze:
- disposable (verfügbarkeit) income of the CH population
- probability of occurrence of falling rents
- competition between space providers

17
Q

What turnover must a shopping center generate in order to be profitable?

  • expected return for retail is around 10%
  • consr. cost CHF 400m + 100m land value + 100m soft costs + risk 60m
A

2/3 of their real estate value

18
Q

How much can retailers pay of their turnovers?

19
Q

How many rolexes must a jewelry store sell per day to break even?

Assumption: List price Rolex = CHF 10’000 / Presentation table with two chairs and back-office part need 5m2/ rent = CHF 1’000 / m2 = 15% of sale

A

rental costs = 5’000 p.A.
annual turnover must therefore be CHF 33’333
i.e. a rolex every 100 days

20
Q

How many salads must a greengrocer sell per day to break even?

Salad costs CHF 2
space 5m2
rent CHF 500/m2

A

rental costs = CHF 2’500
annual turnover must be = CHF 16’667 (15%)
CHF 56 per day or 28 salads

21
Q

Why can online trading not do it all?

A
  • for some it is important to feel the cloths
  • long wait, and then the size does not fit
  • some rather buy and be able to take clothes with them

make better use of the PoS (Point of Sales)
- real added value = knowledge about his behavior and his preferences, combined with the intuition of a real person

22
Q

Radical transparency: Why is it ok?

A
  • millennials are trendsetters for the entire consumer economy
  • they are better informed than ever before
  • 33% of millennials review blogs before buying
  • millennials focus more on authenticity and quality
  • Digitalization is driving this trend forward

it is hard to be radically transparent withouth a digital presence -> traditional brands need to reassess their process to keep up

23
Q

Shopping: What are trends?

A

Always and everywhere, fast, individualized and efficient shopping:
- online trade
- global trade
- internet of things
- virtual and augmented reality
- automation
- experience orientation
- top advice, remote or real
- convenience
- city tourism
- etc.

24
Q

What are conculsions about shopping malls?

A
  • obviously, we can’t do withouth stores in the future
  • the store is no longer just a place to buy products

a store now plays several possible roles:
- as an interface between people
- as a small corner store with an exclusive premium selection
- as “guideshops”, “physical touchpoints”, “styling lounges” … for the big players
- as a place to get to know materials and shapes in reality
- as a place to look for ideas and inspiration. Co-creation of products, experience and exchange
- as a convinient place to return or exchange online purchases
- as a meeting place where groups of friends can try things out