Behavioral Competencies - Leadership Flashcards

1
Q

What are the main aspects of Leadership?

A

Influencing people, directing work, engaging employees, and motivating individuals to reach their goals and accomplish the vision of the organization.

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2
Q

What is a Vision Statement?

A

A concise, forward-thinking statement that reflects organizational confidence and long-term aspirations regarding how a company will achieve more than economic success.

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3
Q

What is a Mission Statement?

A

Tells employees what the company does.

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4
Q

What are the components of a Mission Statement?

A

A. Geographic location
B. Product(s) or Service(s)
C. Customers
D. Company’s competitive advantage

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5
Q

What are the 5 Organizational Structures?

A
  1. Functional
  2. Product
  3. Geographic
  4. Division
  5. Matrix
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6
Q

What is the most common organizational structure?

A

Functional

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7
Q

What is a Functional Organizational Structure?

A

Jobs are broken up by function (Finance, IT, Recruiting).

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8
Q

What is a Product Organizational Structure?

A

Jobs are grouped by product line

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9
Q

What is a Geographic Organizational Structure?

A

Jobs are grouped by geographical location. Like Maxim Healthcare.

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10
Q

What is a Division Organizational Structure?

A

Jobs are grouped by industry or market, like Maxim Healthcare having Home Health division and Facility Staffing divisions.

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11
Q

What is a Matrix Organizational Structure?

A

Employees report to 2 managers such as a functional manager and a product line manager. Or, like a restaurant - having a back manager and front manager.

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12
Q

What is a SMART Goal?

A

Specific, Measurable, Achievable, Realistic, Time-Targeted

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13
Q

What is chain of command?

A

Line of authority for how employees report

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14
Q

A term used to define how decisions are made in a company.

A

Centralization - higher-ups make decisions
Decentralization - employees are empowered to make decisions

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15
Q

What is span of control?

A

of employees a manager can effectively supervise.

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16
Q

What is formalization?

A

An organization with standardization, rules, very little wiggle room.