Basics

Question 1

Doctor’s Monday Schedules

Answer 1

Alt Dr. K or PR• GRC

Question 2

Doctor’s Tuesday Schedules

Answer 2

Dr. K-2 to 9 PM• PR-8 to 4• GRC sometimes

Question 3

Doctor’s Wednesday Schedules

Answer 3

Dr. K and PR

Question 4

Doctor’s Thursday Schedules

Answer 4

Alt Dr. K & PR

Question 5

Doctor’s Friday Schedules

Answer 5

CE & GRC

Question 6

Doctor’s Saturday Schedules

Answer 6

CE

Question 7

Doctor’s Sunday Schedules

Answer 7

GRC

Question 8

Microchip registration

Answer 8

1-right click in client field
2-select “change”
3-if green “OK “
(then Chip is registered) or… If Gray “Reg” click and prompts

Question 9

Requests for meds/RX refill

Answer 9

1-escape (to pull up client information entry)
2-go into follow up tab
3- ask client what is the med and dosage amount and frequency
4-mark critical to put on Dr. List

SID 1x a day
BID 2x a day

Question 10

🎯 helpful tip for multitasking follow ups and appointment calendar

Answer 10

For every 3 to 4 follow ups completed check appointments in either calendar or client update sheets for Tardy appointments.

Question 11

Booking appointments

Answer 11

1-escape to open client section 
2-get last name and Pets name
3-Open calendar 
4-do you have a doctor preference?
5-what is a patient coming in for?
6-set appointment duration

Question 12

Entering new vaccinations

Answer 12

1-click in patient field
2- select vacc history
3- enter dates

(Note: certain vaccinations may not appear. May have to enter “medical history” mode in the medical description field)

Question 13

Create a chart file for sending

Answer 13

1-patient field
2-right click
3-print using date range
4-Preview
5-save as (always save as PDF)

(Note: to send entire chart just hit the clipboard icon one dashboard)

Question 14

For new clients

Answer 14

1-after scanning and “welcome to our practice sheet”
2-right click new in “description” box in “medical description” field
3-enter in “welcome to our practice code” & add attachment

Question 15

Finding and attaching vaccination records

Answer 15

1-description box
2-right click & select “choose “
3-“File name “vaccine certificates