BA Key Concepts (5%) Flashcards

1
Q

What is Business Analysis Core Concept Model™ (BACCM™) ?

A

A conceptual framework for the business analysis profession.

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2
Q

What are the 6 core concepts in the BACCM ?

A

Change, Need, Solution, Stakeholder, Value, and Context.

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3
Q

BACCM

What is a “Change” ?

A

The act of transformation in response to a need.

Change works to improve the performance of an enterprise.
These improvements are deliberate and controlled through business analysis activities.

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4
Q

BACCM

What is a “Need” ?

A

A problem or opportunity to be addressed.

Needs can cause changes by motivating stakeholders to act.
Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

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5
Q

BACCM

What is “Solution” ?

A

A specific way of satisfying one or more needs in a context.

A solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity.

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6
Q

BACCM

What is a “Stakeholder” ?

A

A group or individual with a relationship to the change, the need, or the solution.

Stakeholders are often defined in terms of interest in, impact on, and influence over the change. Stakeholders are grouped based on their relationship to the needs, changes, and solutions.

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7
Q

BACCM

What is “Value” ?

A

The worth, importance, or usefulness of something to a stakeholder within a context.

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8
Q

BACCM

What is “Context” ?

A

The circumstances that influence, are influenced by, and provide understanding of the change.

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9
Q

KEY TERMS

What is “Business Analysis”

A

The practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.

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10
Q

KEY TERMS

What is “Business Analysis Information”

A

The broad and diverse sets of information that business analysts analyze, transform, and report.
It is information of any kind—at any level of detail—that is used as an input to, or is an output of, business analysis work.

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11
Q

KEY TERMS

What is a “Design”

A

A design is a usable representation of a solution.

Design focuses on understanding how value might be realized by a solution if it is built.

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12
Q

KEY TERMS

What is an “Enterprise”

A

A system of one or more organizations and the solutions they use to pursue a shared set of common goals.

For the purpose of business analysis, enterprise boundaries can be defined relative to the change and need not be constrained by the boundaries of a legal entity, organization, or organizational unit. An enterprise may include any number of business, government, or any other type of organization.

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13
Q

KEY TERMS

What is an “Oranization”

A

An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives.

Organizations often have a clearly defined boundary and operate on a continuous basis, as opposed to an initiative or project team, which may be disbanded once its objectives are achieved.

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14
Q

KEY TERMS

What is a “Plan”

A

A set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

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15
Q

KEY TERMS

What is a “Requirement”

A

A usable representation of a need.

Requirements focus on understanding what kind of value could be delivered if a requirement is fulfilled.

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16
Q

KEY TERMS

What is a “Business Analyst” ?

A

Any person who performs business analysis tasks described in the BABOK® Guide.

17
Q

KEY TERMS

What is a “Risk”

A

The effect of uncertainty on the value of a change, a solution, or the enterprise.

18
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a “Business Requirements” ?

A

Statements of goals, objectives, and outcomes that describe why a change has been initiated.

They can apply to the whole of an enterprise, a business area, or a specific initiative.

19
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a “Stakeholder Requirements” ?

A

The needs of stakeholders that must be met in order to achieve the business requirements.

They may serve as a bridge between business and solution requirements.

20
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a “Solution Requirements” ?

A

The capabilities and qualities of a solution that meets the stakeholder requirements.

They provide the appropriate level of detail to allow for the development and implementation of the solution.

21
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What are the 2 types of “Solution Requirements” ?

A
  • Functional requirements

- Non-functional requirements (quality of service requirements)

22
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a”Functional Requirements” ?

A

The capabilities that a solution must have in terms of the behaviour and information that the solution will manage.

23
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a “Non-Fuctional requirements” (or quality of service requirements) ?

A

Conditions under which a solution must remain effective or qualities that a solution must have.

Non-Fuctional requirements do not relate directly to the behaviour of functionality of the solution.

24
Q

REQUIREMENTS CLASSIFICATION SCHEMA

What is a “Transition Requirements” ?

A

The capabilities that the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete.

25
Q

STAKEHOLDERS

Who are the stakeholders (11) ?

A
  • business analyst,
  • customer,
  • domain subject matter expert,
  • end user,
  • implementation subject matter expert,
  • operational support,
  • project manager,
  • regulator,
  • sponsor,
  • supplier,
  • tester.
26
Q

What are the activities that business analysts perform ?

A
  • understanding enterprise problems and goals,
  • analyzing needs and solutions,
  • devising strategies,
  • driving change,
  • facilitating stakeholder collaboration.
27
Q

STAKEHOLDERS

What is a “Customer” ?

A

A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.

28
Q

STAKEHOLDERS

What is a “Domain Subject Matter Expert (SME)” ?

A

Any individual with in-depth knowledge of a topic relevant to the business need or solution scope.

29
Q

STAKEHOLDERS

What is a “End User” ?

A

End users are stakeholders who directly interact with the solution.

End users can include all participants in a business process, or who use the product or solution.

30
Q

STAKEHOLDERS

What is an “Implementation Subject Matter Expert” ?

A

Any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.

31
Q

STAKEHOLDERS

What is an “Operational Support” ?

A

Any stakeholder who is responsible for the day-to-day management and maintenance of a system or product.

32
Q

STAKEHOLDERS

What is a “Project Manager” ?

A

A stakeholder responsible for:

  • the work required to deliver a solution that meets a business need,
  • ensuring that the project’s objectives are met
  • balancing the project factors including scope, budget, schedule, resources, quality, and risk.
33
Q

STAKEHOLDERS

What is a “Regulator” ?

A

Stakeholders responsible for the definition and enforcement of standards.

34
Q

STAKEHOLDERS

What is a “Sponsor” ?

A

Stakeholer responsible for initiating the effort to define a business need and develop a solution that meets that need.

35
Q

STAKEHOLDERS

What is a “Supplier” ?

A

A stakeholder outside the boundary of a given organization or organizational unit who provide products or services to the organization and may have contractual or moral rights and obligations that must be considered.

36
Q

STAKEHOLDERS

What is a “Tester” ?

A

A stakeholder responsible for:

  • determining how to verify that the solution meets the requirements defined by the business analyst,
  • conducting the verification process.
37
Q

KNOWLEDGE AREAS

What are the 6 Knowledge Areas ?

A
  • Business Analysis Planning and Monitoring,
  • Elicitation and Collaboration,
  • Requirements Life Cycle Management,
  • Strategy Analysis,
  • Requirements Analysis and Design Definition,
  • Solution Evaluation.