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ECBA - Babok v3 review > 4 Elicitation and Collaboration (20%) > Flashcards

4 Elicitation and Collaboration (20%) Flashcards

1
Q

What is Elicitation and Collaboration ?

A

Describe :
• the tasks that BA perform to obtain information from stakeholders and confirm the results.
• the communication with stakeholders once the business analysis information is assemble.
• how BA identify and reach agreement on the mutual understanding of all types of business analysis information.

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2
Q

What are the TASKS of Elicitation and Collaboration (5)?

A
  • Prepare for Elicitation
  • Conduct Elicitation
  • Confirm Elicitation Results
  • Communicate Business Analysis Information
  • Manage Stakeholder Collaboration
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3
Q
  1. 0 Elicitation and Collaboration
  2. 1 Prepare for Elicitation

What is the “Prepare for Elicitation” purpose ?

A
  • Understand the scope of the elicitation activity
  • Select appropriate techniques
  • Plan for (or procure) appropriate supporting materials and resources.
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4
Q
  1. 0 Elicitation and Collaboration
  2. 2 Conduct Elicitation

What is the “Conduct Elicitation” purpose ?

A

Draw out, explore, and identify information relevant to the change

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5
Q
  1. 0 Elicitation and Collaboration
  2. 3 Confirm Elicitation Results

What is the “Confirm Elicitation Results” purpose ?

A

Check the infromation gathered during an elicitation session for accuracy and consistency with other information.

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6
Q
  1. 0 Elicitation and Collaboration
  2. 4 Communicate Business Analysis Information

What is the “Communicate Business Analysis Information” purpose ?

A

Ensure stakeholders have a shared understanding of business analysis information.

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7
Q
  1. 0 Elicitation and Collaboration
  2. 5 Manage Stakeholders Collaboration

What is the “Manage Stakeholders Collaboration” purpose ?

A

Encourage stakeholders to work towards a common goal.

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8
Q
  1. 0 Elicitation and Collaboration
  2. 1 Prepare for Elicitation

What is the “Prepare for Elicitation” Outputs ?

A

4.1 Elicitation Activity Plan

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9
Q
  1. 0 Elicitation and Collaboration
  2. 2 Conduct Elicitation

What is the “Conduct Elicitation” Outputs ?

A

4.2 Elicitation Results (unconfirmed)

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10
Q
  1. 0 Elicitation and Collaboration
  2. 3 Confirm Elicitation Results

What is the “Confirm Elicitation Results” Outputs ?

A

4.3 Elicitation Results (confirmed)

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11
Q
  1. 0 Elicitation and Collaboration
  2. 4 Communicate Business Analysis Information

What is the “Communicate Business Analysis Information” Outputs ?

A

4.4 Business Analysis Information (communicated)

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12
Q
  1. 0 Elicitation and Collaboration
  2. 5 Manage Stakeholders Collaboration

What is the “Manage Stakeholders Collaboration” Outputs ?

A

4.5 Stakeholder Engagement

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13
Q
  1. 0 Elicitation and Collaboration
  2. 1 Prepare for Elicitation

What are the “Prepare for Elicitation” Elements ?

A 
1- Understand the Scope of Elicitation
2- Select Elicitation Techniques
3- Set Up Logistics (Activity goals, participants and their roles, scheduled ressources, location, communication channels, techniques, language )
4- Secure Supporting Material
5- Prepare Stakeholders
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14
Q
  1. 0 Elicitation and Collaboration
  2. 2 Conduct Elicitation

What are the “Conduct Elicitation” Elements ?

A

1- Guide Elicitation Activity

2- Capture Elicitation Information

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15
Q
  1. 0 Elicitation and Collaboration
  2. 3 Confirm Elicitation Results

What are the “Confirm Elicitation Results” Elements ?

A

1- Compare Elicitation Results Against Source Information

2- Compare Elicitation Results Against Other Elicication Results

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16
Q
  1. 0 Elicitation and Collaboration
  2. 4 Communicate Business Analysis Information

What are the “Plan Business Analysis Information Management” Elements ?

A

1- Determine Objectives and Format of communication (Formal Documentation - Informal Documentation - Presentations)
2- Communicate Business Analysis Package

17
Q
  1. 0 Elicitation and Collaboration
  2. 5 Manage Stakeholders Collaboration

What are the “Manage Stakeholders Collaboration” Elements ?

A

1- Gain Agreement on Commitments
2- Monitor Stakeholder Engagement (participation and performance)
3- Collaboration

18
Q

4.0 Elicitation and Collaboration

This output is define as:

Used for each elicitation activity. It includes logistics, scope of the elicitation activity, selected techniques, and supporting materials.

A

Elicitation Activity Plan

19
Q

4.0 Elicitation and Collaboration

This output is define as:

Captured information in a format that is specific to the elicitation activity.

A

Elicitation Results (unconfirmed)

20
Q

4.0 Elicitation and Collaboration

In This output is define as:

Integrated output that the business analyst and other stakeholders agree correctly reflects captured information and confirms that it is relevant and useful as an input to further work.

A

Elicitation Results (confirmed)

21
Q

4.0 Elicitation and Collaboration

This output is define as:

Business analysis informati
on is considered communicated when the target stakeholders have reached an understanding of its content and implications.

A

Elicitation Results (communicated)

22
Q

4.0 Elicitation and Collaboration

This output is define as:

Willingness from stakeholders to engage in business analysis activities and interact with the business analyst when necessary.

A

Stakeholder Engagement

ECBA - Babok v3 review (14 decks)

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