4 Elicitation and Collaboration (20%)

Question 1

What is Elicitation and Collaboration ?

Answer 1

Describe :
• the tasks that BA perform to obtain information from stakeholders and confirm the results.
• the communication with stakeholders once the business analysis information is assemble.
• how BA identify and reach agreement on the mutual understanding of all types of business analysis information.

Question 2

What are the TASKS of Elicitation and Collaboration (5)?

Answer 2

• Prepare for Elicitation
• Conduct Elicitation
• Confirm Elicitation Results
• Communicate Business Analysis Information
• Manage Stakeholder Collaboration

Question 3

4. 0 Elicitation and Collaboration
5. 1 Prepare for Elicitation

What is the “Prepare for Elicitation” purpose ?

Answer 3

• Understand the scope of the elicitation activity
• Select appropriate techniques
• Plan for (or procure) appropriate supporting materials and resources.

Question 4

4. 0 Elicitation and Collaboration
5. 2 Conduct Elicitation

What is the “Conduct Elicitation” purpose ?

Answer 4

Draw out, explore, and identify information relevant to the change

Question 5

4. 0 Elicitation and Collaboration
5. 3 Confirm Elicitation Results

What is the “Confirm Elicitation Results” purpose ?

Answer 5

Check the infromation gathered during an elicitation session for accuracy and consistency with other information.

Question 6

4. 0 Elicitation and Collaboration
5. 4 Communicate Business Analysis Information

What is the “Communicate Business Analysis Information” purpose ?

Answer 6

Ensure stakeholders have a shared understanding of business analysis information.

Question 7

4. 0 Elicitation and Collaboration
5. 5 Manage Stakeholders Collaboration

What is the “Manage Stakeholders Collaboration” purpose ?

Answer 7

Encourage stakeholders to work towards a common goal.

Question 8

4. 0 Elicitation and Collaboration
5. 1 Prepare for Elicitation

What is the “Prepare for Elicitation” Outputs ?

Answer 8

4.1 Elicitation Activity Plan

Question 9

4. 0 Elicitation and Collaboration
5. 2 Conduct Elicitation

What is the “Conduct Elicitation” Outputs ?

Answer 9

4.2 Elicitation Results (unconfirmed)

Question 10

4. 0 Elicitation and Collaboration
5. 3 Confirm Elicitation Results

What is the “Confirm Elicitation Results” Outputs ?

Answer 10

4.3 Elicitation Results (confirmed)

Question 11

4. 0 Elicitation and Collaboration
5. 4 Communicate Business Analysis Information

What is the “Communicate Business Analysis Information” Outputs ?

Answer 11

4.4 Business Analysis Information (communicated)

Question 12

4. 0 Elicitation and Collaboration
5. 5 Manage Stakeholders Collaboration

What is the “Manage Stakeholders Collaboration” Outputs ?

Answer 12

4.5 Stakeholder Engagement

Question 13

4. 0 Elicitation and Collaboration
5. 1 Prepare for Elicitation

What are the “Prepare for Elicitation” Elements ?

Answer 13

1- Understand the Scope of Elicitation
2- Select Elicitation Techniques
3- Set Up Logistics (Activity goals, participants and their roles, scheduled ressources, location, communication channels, techniques, language )
4- Secure Supporting Material
5- Prepare Stakeholders

Question 14

4. 0 Elicitation and Collaboration
5. 2 Conduct Elicitation

What are the “Conduct Elicitation” Elements ?

Answer 14

1- Guide Elicitation Activity

2- Capture Elicitation Information

Question 15

4. 0 Elicitation and Collaboration
5. 3 Confirm Elicitation Results

What are the “Confirm Elicitation Results” Elements ?

Answer 15

1- Compare Elicitation Results Against Source Information

2- Compare Elicitation Results Against Other Elicication Results

Question 16

4. 0 Elicitation and Collaboration
5. 4 Communicate Business Analysis Information

What are the “Plan Business Analysis Information Management” Elements ?

Answer 16

1- Determine Objectives and Format of communication (Formal Documentation - Informal Documentation - Presentations)
2- Communicate Business Analysis Package

Question 17

4. 0 Elicitation and Collaboration
5. 5 Manage Stakeholders Collaboration

What are the “Manage Stakeholders Collaboration” Elements ?

Answer 17

1- Gain Agreement on Commitments
2- Monitor Stakeholder Engagement (participation and performance)
3- Collaboration

Question 18

4.0 Elicitation and Collaboration

This output is define as:

Used for each elicitation activity. It includes logistics, scope of the elicitation activity, selected techniques, and supporting materials.

Answer 18

Elicitation Activity Plan

Question 19

4.0 Elicitation and Collaboration

This output is define as:

Captured information in a format that is specific to the elicitation activity.

Answer 19

Elicitation Results (unconfirmed)

Question 20

4.0 Elicitation and Collaboration

In This output is define as:

Integrated output that the business analyst and other stakeholders agree correctly reflects captured information and confirms that it is relevant and useful as an input to further work.

Answer 20

Elicitation Results (confirmed)

Question 21

4.0 Elicitation and Collaboration

This output is define as:

Business analysis informati
on is considered communicated when the target stakeholders have reached an understanding of its content and implications.

Answer 21

Elicitation Results (communicated)

Question 22

4.0 Elicitation and Collaboration

This output is define as:

Willingness from stakeholders to engage in business analysis activities and interact with the business analyst when necessary.

Answer 22

Stakeholder Engagement