B. Education and Communication Flashcards

1
Q

_____ and ______ income adults are goal oriented and consider activities they can’t relate to as a waste of time.

A

Middle and upper income

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2
Q

____ income adults interest focuses on costs and traditional food habits. They are oriented toward the PRESENT and solving CURRENT PROBLEMS.

A

Lower

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3
Q

______ adults are short term planners.

A

Very poor

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4
Q

For this age group, must relate to their interests, and consider peer pressures and attitudes towards authority.

A

Adolescents

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5
Q

This age group has a decreases attention span. Participation helps to maintain interest. Prefer written material to control rate of input.

A

Elderly

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6
Q

Cultural communication styles differ by . . .

A

Voice: Rate, pitch, volume of voice
Eye contact: Direct gaze or avert eyes as sign of respect
Expression: Restrained, emotional, focused
Speech: Slow, soft, loud, fast
Greeting: Hand or mild handshake

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7
Q

Spatial relationships vary among cultures and individuals . . .

A

Intimate: 12 ft

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8
Q

When working with clients with limited English skills, use _____ terms, avoid ______. Use short, simple sentences.

A

Use common terms, avoid slang

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9
Q

Develop goals and objectives based on ________ of client ______. Must be based on previous learning and characteristics of the group.

A

Assessment of client knowledge

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10
Q

Domains of learning: Acquisition of knowledge or subject matter

A

Cognitive learning

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11
Q

Domains of learning: Acquisition of attitudes and values

A

Affective learning

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12
Q

Domains of learning: Acquisition of muscular skills (ie. exercise, food prep)

A

Psychomotor learning

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13
Q

Behavior modification methods: Encourages repetition of a behavior

A

Positive reinforcement

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14
Q

Behavior modification methods: Learn to escape from unpleasant consequences (ie. avoid criticism by improving performance)

A

Avoidance learning

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15
Q

Behavior modification methods: Reduce undesired behavior; (absence of reinforcement ie. ignore)

A

Extinction

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16
Q

*Creating writing materials: Reading level of materials for the general population should be at the _______ level, and at the _______ level for audiences of lower literacy.

A

General population: 8th grade level

Lower literacy: 6th grade level

17
Q

_____ is a type of formal communication. ____ communication is more personal.

A

E-mail, Oral

18
Q

SMOG index determines ______ and gives the grade level of a text.

A

Readability

19
Q

_________ ________ is the intersection between nutrition, information, and technology.

A

Nutritional informatics

20
Q

_______: the groups product/decision is superior to what the most resourceful individual in the group could have produced working alone.

A

Synergy

21
Q

Evaluate EACH step in the education process (assessment, planning, implementation, evaluation of outcomes).

Types of evaluation:
________: Made DURING course of education, allowing for revisions. Involves frequent feedback. Ie. focus group

________: Designed at planning stage, but conducted AT THE END. Considered final. Ie. post-test

A

Formative, Summative

22
Q

Evaluation strategies are developed once objectives are established.

_________:
Objective or Performance (works well in community)

________: Unstructured observation of food selection and behaviors

A

Formal, Informal

23
Q

_____ questions introduce new topics. _____ questions obtain more info, follow-up. _____ is preferred, does not reveal a bias. _____ questions reveal a bias.

A

Primary, secondary

Neutral, leading

24
Q

Non-verbal communication

_______: Physical communication/behaviors
_______: Verbal
_______: Personal space

A

Kinesics, Paralinguistics, Proxemics

25
Q

Counseling techniques:
________ _______ helps client recognize and begin to resolve their problems. Goal is to increase motivation so clients are able to express rationale for changes that need to be made. People make behavioral changes only when they are ready to change.

A

Motivational interviewing

26
Q

MI skills expressed as OARS:

O____
A____
R____
S____

A

Open ended questions, affirmations, reflective listening, summaries