Assessment Part Six

Question 1

PLAN DO CHECK ACT - What are the steps?

PLAN

Answer 1

Analyse current situation. Gather information. Research ways to make improvements. Seek input from stakeholders. Create goals and steps to reach those goals.

Question 2

PLAN DO CHECK ACT - What are the steps?

DO

Answer 2

Test the suggested alternatives to identify the preferred improvement. Allocate resources to ensure improvements are a success. Keep stakeholders informed and involved those directly benefiting from the outcome. Document all decisions made during implementation stage.

Question 3

PLAN DO CHECK ACT - What are the steps?

CHECK

Answer 3

Evaluate if the improvement is delivering what you intended. Should an alternative be used? Measure improvements with surveys, audits, etc. Document the evaluation methods and success. Take your time.

Question 4

PLAN DO CHECK ACT - What are the steps?

ACT

Answer 4

If the improvement isn’t successful: evaluate and analyse what could be done differently next time and repeat steps with a different plan.

If successful, ensure all stakeholders are informed of the new process. All necessary staff are trained and educated. Policies and procedures are implemented and change within the organisation is managed. Finally, keep tracking of improvements.

Question 5

Explain three ways you can participate in an Aged Care facilities quality improvement activities

Answer 5

Provide feedback to supervisor

Provide inconsistencies and issues in quality areas

Follow all workplace policies and procedures

Question 6

Why is it important to take personal responsibility for your own knowledge and skill development? (Provide a minimum of one reason)

Answer 6

By keeping up to date with any changes to the industry I can make sure I am providing the best care to clients.

Question 7

What is self-evaluation?

Answer 7

Self-evaluation is a way at looking at yourself and your skills; by truly looking at your performance you can see any needs for improvement to make you a better care worker.

Question 8

List three people that you could seek feedback and advice from in relation to the development of your skills and knowledge.

Answer 8

Colleagues.

Supervisors.

Client/clients loved ones.