Assessment Part Four

Question 1

Give two examples of when you might need to use these motivational interviewing techniques.

Answer 1

When a person does not want to be involved in an activity that could benefit them

Trying to find out more information about an issue or problem client is having

Question 2

What is collaborative communication?

Answer 2

Collaborative communication is when all involved in care work together towards the same goal: carer, health workers, client.

Question 3

What are the benefits of collaborative communication? (Provide at least 2 examples)

Answer 3

Improves the health outcomes of the client

Team work means many people working together towards same goal for the benefit of the client

Question 4

What is the difference between motivational interviewing and a coercive approach?

Answer 4

Motivational interviewing is working with the client to see a need for and commit to positive change, where as coercive approach is having the client do something they don’t want to do that would be in their best interests, ie: client doesn’t want insulin but has to due to diabetes.

Question 5

What is the difference between collaboration and confrontation?

Answer 5

Collaboration is working with others to reach the same goal. Confrontation is to challenge someone, for different reasons. Ie: A client is diabetic and wants to manage it, but refuses to have anyone monitor their levels.

Question 6

Provide three techniques you can use to effectively communicate with someone from a different cultural background.

Answer 6

Be aware of differences in culture, ie: eye contact, personal space.

Speak with proper volume and clearly.

Have an interpreter available to assist in communication

Question 7

What is motivational interviewing? Explain.

Answer 7

Motivational interviewing is used to help a client see a need for positive change and commit to that change by asking different questions in different ways and reflecting and summarising.