ASIS CPP - Personnel Security (Part 2) Flashcards
Workplace Violence
OSHA requires employers provide a safe workplace, and some states require similar conditions
Workplace Violence
OSHA General Duty Clause
This duty is extended to the necessity of due diligence to ensure new hires do not pose a foreseeable risk
Each employer shall furnish to each of its employees & a place of employment free from recognized hazards causing or likely to cause death or serious physical harm to his employees
OSHA General Duty Clause
The best prevention of exposure to workplace violence?
A pre-employment background investigation program
OSHA General Duty Clause
What are the primary prevention strategies against insider threats such as theft, workplace violence, and substance abuse
Applicant screening & employee socialization
OSHA Workplace Violence Typology
Type 1: Strangers
No relationship exists between the perpetrator, the victim or target & the organization
- Generally consists of serious crimes such as robberies & acts terrorism
- Accounts for the majority of workplace homicides
- Typical impact includes convenience stores and other retail establishment, taxis
OSHA Workplace Violence Typology
Type 2: Customers
A business relationship existed or exists between the perpetrator & the organization
- includes customers, clients, patients, students, inmates & other recipients of services from an organization
- Typical impact includes healthcare providers, prisons, schools
OSHA Workplace Violence Typology
Type 3: Employees
The perpetrator had or has an employment relationship with the organization
- Perpetrators include employees, former employees Independent contractors & temporary workers
- Impacts all industries & organization
OSHA Workplace Violence Typology
Type 4: Domestic Partners
The perpetrator is a former or current intimate party of an employee
- Perpetrators include current & former spouses & domestic partners, family members & those who currently are or have been involved in a dating relationship with the employee
- Impact all industries & organizations
Workplace Violence
The majority responsibility for establishing a workplace violence prevention & intervention program & conducting incident management will largely fall on which departments?
HR
Security
Legal Personnel
Workplace Violence
The long-term solution to each situation of potential violence lies where?
Understanding the emotional & mental state of the aggressor & diverting him from violence not solely in strengthening security measures
The best prevention of workplace violence…?
Early Intervention
Workplace violence needs assessment
Evaluate any specific risks of violence affecting the workplace & readiness to respond to them
Most distinctive & important elements of a violence risk assessment program
Behavioral Recognition
Notification
Assessment
Intervention by planned disruption
Simplest roles of the Incident Management Team (IMT)
- Receive & assess reports of workplace violence aggression, threats, stalking or potential violence
- Gather further info as necessary
- Intervene as appropriate to maintain the safety of the organization & personnel
It is essential that the IMT be empowered to commit company assets & personnel to resolve an incident
Workplace Violence
Three levels of assessment for known aggressors
- Initial (“triage”) - determine if an immediate response is needed
- Threshold - determines if action is required or just monitoring based on thresholds considering
- Comprehensive - Uses detailed information
One of the differences between behavioral investigative analysis (profiling) & violence risk assessment
Profiling is used to exclude people from an investigative pool of subjects so as to conserve investigative resources
Violence Risk assessment is focused on a particular individuals risk of committing a violent act
Behavioral Assessment is…
Information - Intensive
Workplace Violence
The ADA & related state laws do not offer protections to mentally-disordered employees who present what?
A “direct threat” of violence to the organization as legally defined
Emotion-based (the vast majority of aggressors)
Affective Violence
Workplace Violence
Unemotional (much more complex intervention process)
Psychopathic Violence
Workplace Violence
Top 5 risk factors for homicide resulting from an abusive relationship (as identified by the DOJ)
- Has the abuser ever used or threatened to use a gun, knife, or another weapon against abused
- Has the abuser threatened to kill or injure the abused employee?
- Has the abuser ever tried to strangle (choke) the abused employee?
- Is abuser violently or constantly jealous?
Has abuser ever forced the abused employee to have sex?
At a police agency’s request, the FBI’s NCAVC (National Center for the Analysis of Violent Crime) may agree to conduct a violence risk assessment and advise on what?
Possible intervention strategies, if the employee is assessed as presenting a serious risk of violence
Intervention & Resolution
- Primary goal: short-term and long-term safety of the target
- The overriding consideration is to do no harm to either the target or the aggressor
Intervention Options
- Interviews including “knock & talks”
- Administrative or disciplinary actions, including fitness for duty evaluations
- Cease-and-desist requests (oral or written)
- No trespass orders
- Restraining or protective orders
- Voluntary or involuntary mental health evaluations
- Criminal case filing & prosecution
- Probation & parole with close monitoring
The choice of an intervention type depends on?
- Assessment of the aggressor’s probable reaction to the intervention
- Whether the intervention has a probability of correcting the aggressor’s perception of the target
Any form of communications or interaction whether direct or indirect should be…?
Considered an Intervention
Because of Law Enforcement’s average response time to crimes of violence (>11 min. in 40% of cases) and a company’s prior knowledge of the risk, what would be the only defensible option?
To use properly qualified private security personnel
What should be one of the planned responses in the case of threats of workplace violence?
(at a predetermined threshold of assessed potential for immediate, physical violence) a response by correctly trained, armed personnel who will handle the situation
Studies have shown the majority of protective or restraining orders aid in what?
Cessation of Violence
Monitoring
Critical & underappreciated part of the violence risk assessment process
Monitoring for new behavior
What does Passive monitoring rely on?
The target & others who might witness new behavior to report to the IMT on a timely basis
- Effective only in very low-risk cases in which a lapse in immediate reporting would not lead to a significant risk of harm
What is the assessor actively pursues new behavioral information rather than passively waiting for a report
Active Monitoring
- The more elevated the risk, the more often the contacts are made
- The best option for a moderate-to-high-risk situation or one in which regular reports cannot be relied upon
Workplace Violence
Symptoms of reduced morale & productivity after workplace violence may include…
Absenteeism
Sick Leave
Work Slowdowns
Management & Worker Distractions
General Disruption
International Security
3 Stages of most corporate contingency plans for international travelers
- Alert state
- Preparation for evacuation stage
- Evacuation stage (May include “stand-fast”)
International Security
International Evacuation plans should include
Policy statement
General Security requirements for office, vehicle & home
Crisis management team
Alert levels
Action plans
International Security
Countermeasures that may be employed for foreign travel and operations
General Intelligence briefings
Threat-specific briefings
Intelligence forecasts
Contingency & evacuation planning
International Security
Some forms of encryption may be illegal in some countries
What Act prohibits a US person making a payment to a foreign official for the purpose of obtaining or retaining business for or with, or directing business to any person
Foreign Corrupt Practice Act
(FCPA)
International Security
The abduction of a hostage in order to coerce someone else into committing a crime such as planting a bomb or robbing a bank
Tiger Kidnapping
Employee Substance Abuse
What insurance typically covers ransom & extortion payments as a result of a kidnapping or extortion threat
Kidnap Ransom & Extortion Insurance
(KR & E or KRE)
Employee Substance Abuse
A chemical substance that alters one of the following states of the user
Drug
physical, behavioral, psychological, emotion
Legal or illegal psychoactive substances which affect the central nervous system & impair thinking & sensory input distorting perception of reality
Drugs of Abuse
Employee Substance Abuse
Substance-Abusers
- Have difficulty getting along with others
- Tend to withdraw from friends & be more secretive
- Avoid opportunities to socialize with non-abusers
Employee Substance House
Comprehensive Substance Abuse Prevention and Control Act (CSA)
Who is responsible for enforcement & oversight of the classification
Drug Enforcement Administration
(DEA)
Employee Substance Abuse
Drug-free workplace policies should avoid what phrase which applies only to alcohol (legally)?
“Under the Influence”
Employee Substance Abuse
Organizations (supervisors, managers etc…) who are in denial…
- Fail to create substance abuse policies
- Fail to enforce the policies they have
- Fail to respond to workplace incidents involving substance abuse
Employee Substance Abuse
Managers and supervisors enforcing workplace substance abuse policy should be expected to do what?
Evaluate employee performance & be able to take remedial action when the performance is not adequate
Employee Substance Abuse
An abuser may have surrendered relationships a home, a car, savings & other things, but the last thing to go is typical?…
The job which represents a “normal” life
Employee Substance Abuse
Failure of intervention may result in what?…
An employee who exhibits resentment, uncaring & anger
What is the practice of the dealer retaining a “pinch” of product for his own use to compensate for “credit” purchases by the buyer?
“Pinching”
Alteration of normal body functions requiring the presence of a drug to prevent withdrawal
Dependence
Employee Substance Abuse
An integral component of addiction; physiological craving brought on by chemical changes in the body, mental & physical. Denial of the drug causes withdrawal, which may be painful or violent
Chemical Dependency
Employee Substance Abuse
A shortened duration & decreased intensity of a drug’s effect, leading to the need to consume larger doses for the same effect
Tolerance
The disease of compulsion
Addiction
Employee Substance Abuse
Addiction may be an attraction to the social behavior around using the drug as much as the drug itself
Employee Substance Abuse
3 Stages of Addiction
- increased tolerance, occasional memory lapse, lying about quantity & frequency of use, concern from other starts to rise, behavioral changes start to occur
- Increase in rationalization more frequent lying unreasonable resentment suspiciousness increased irritability, remorse, pleading for forgiveness, promising change, increased insolation
- Obsession a way of life, frequent memory loss, unusual accidents, unexplained absences, on-the-job impairment, paranoia, depression, anger, legal problems, home & work problems
Employee Substance Abuse
Addiction
Requires a drug to function normally, often keep steady jobs, work regular hours, have families, & appear happy
Functional Abusers
Addiction
Taking a drug repeatedly, in increasing doses
Binging or Bingeing
Addiction
The sensation of insects creeping on the skin
Formication
Addiction
What is the practice of injecting as much as a gram of methamphetamine every 2 to 3 hours over several days until the user runs out of the drug or is tax disorganized to continue
A “run”
Addiction
Regular users of methamphetamine
“Speedsters” or “Crankster