appraisal

Question 1

what is peer assessment?

Answer 1

where another employee assesses the performance of a college and highlights where they’ve done well and where they can do better.

Question 2

what is self assessment ?

Answer 2

where the employee assesses their own performance, highlighting areas they did well and what they need to improve on

Question 3

what is 360-degree feedback?

Answer 3

a method of appraisal that gathers feedback from a number of people in the organisation such as peers, managers and customers in order to gain a fairer and more detailed view of the employees performance against set objectives

Question 4

benefits of peer assessment

Answer 4

• can encourage empowerment
• can encourage am team based approach to improving performance

Question 5

disadvantage of peer assesment

Answer 5

• the person undertaking the assessment may not have the skills to carry out the task effectively - difficulties - demotivation

Question 6

benefit of self assessment

Answer 6

• can create a sense of empowerment - motivation

Question 7

disadvantage of self assesment

Answer 7

• some people find it hard to be self-critical or balanced - frustration - demotivation

Question 8

benefits of 360-degree feedback

Answer 8

• all parties will feel it is a fair and balanced review - greater trust- motivation (to act on feedback )

Question 9

drawbacks of 360-degree feedback

Answer 9

• the process is time consuming
• businesses may pay ‘lip service’ to the idea rather than engaging with it thoroughly - employees loose trust in the process and outcomes

Question 10

general advantages of appraisal (5)

Answer 10

• improved performance
• identifies training needs - cost effective
• identifies those capable of promotion - internal recruitment = cost savings
• identifies underperformance
• recognises good performance - motivation (those underperforming can be encouraged to improve by the time of the next appraisal)