Analyzing Process Performance

Question 1

What is the purpose of a performance widget?

Answer 1

It’s helpful whenever certain KPI or attributes need to be visualized, either as a single aggregated value or in categories via bar char

Question 2

What are the 2 performance widgets?

Answer 2

1. value - display metric
2. breakdown - view values in a category

Question 3

What does the value widget do?

Answer 3

aggregates case data and displays a single significant value eg. avg. purchase of a subset of cases of a process

Question 4

Process of creating value widget:

Answer 4

1. go to investigations
2. add new widget - value
3. give it a name, and select attribute and variant type.
4. new widget will be created

Question 5

What are the 5 aggregation functions available?

Answer 5

-SUM
-COUNT
-AVG
-MIN
-MAX

Question 6

What is the purpose of a breakdown widget?

Answer 6

diver deeper into analysis and visualise your data in your processes as a chart

Question 7

Process of creating a breakdown widget:

Answer 7

1. go to investigations
2. add new widget - breakdown widget
3. give it a name, and select widget and attribute type. including which group
4. you can preview the chart and select its view on the right
5. save