Analyzing Process Conformance Flashcards

SAP Signavio Process Intelligence for Analysts

1
Q

What is the purpose of process Conformance Widgets?

A

give you an overview of your process model to highlight different sequence flows of your process

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2
Q

Three types of process Conformance widgets?

A
  • Process conformance
  • process funnel
  • diagram
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3
Q

What must you do before using process Conformance widgets?

A

upload a process diagram and map the activities to a BPMN model

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4
Q

Why would you use PC widgetS?

A

visualizes different variants against a BPMN model of a process so you can compare your actual execution to your process model.

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5
Q

Process of using performance conformance:

A
  1. navigate to investigation settings
  2. link and map BPMN model - click done
  3. add PC widgets
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6
Q

How to link BPMN model to an investigation

A

navigate to investigation settings, then map the corresponding activities (either automatically or manually through drag-and-drop method)

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7
Q

What happens if an event cannot be assigned to a task during the mapping stage?

A

we can leave it disordered, this usually indicates unplanned variant of the process and should be closely analysed later

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8
Q

[process conformance widget] what does the right hand side show?

A

the average duration between activities

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9
Q

[process conformance widget] where do unassigned events appear?

A

outside the pool/process model [the diagram lines]

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10
Q

[process conformance widget] how are activities executed multiple times shown? e.g loop

A

the durations are shown as a stack on top of the activity - first execution is at the bottom and the second occurrence is above that

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11
Q

What does the process funnel visualise?

A

the density of the moves through your process [by thickness of lines]

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12
Q

What 3 things can the process funnel show?

A
  • track where customers enter and leave your process through the circles at the end of each line.
  • Width of lines indicate how much ‘traffic’ is following a particular pathway.
  • Numbered circles indicate cases differ from the main process flow and enter at a different place.
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13
Q

What does the process diagram display?

A

display diagrams from your SAP Signavio Process Manager Workspace

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14
Q

What 2 things can the process diagram show?

A

The Diagram widget allows you to better visualize your process.
- show you a Customer Journey Map or other Diagrams that are in the SAP Signavio Process Manager Workspace, to better tell the story on your investigation

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