Alignment with Plans and Governance Flashcards
1
Q
3 legs of IT strategy
A
- people
- process
- technology
2
Q
IT strategic alignment
A
increase revenues
increase efficiency
reduce risk
expand customer base
3
Q
driving forces in a company
A
legal compliance culture confidentiality integrity availability efficiency scalability reliability
4
Q
retail tactical tools
A
point of sale
measuring conversion
customer management systems
5
Q
financial tactical tools
A
mobile banking
security/auditing
DR and BCP
6
Q
marketing tactical tools
A
content delivery
user feedback
geographic info systems (GIS)
7
Q
education tactical tools
A
course registration
communication
long distance learning
8
Q
health tactical tools
A
medical records
user research
health monitoring
9
Q
IT governance
A
ensure efficient use of tech in enabling an organization to achieve goals
10
Q
IT governance acronym
A
COBIT
11
Q
COBIT
A
Control Objectives for Information and related Tech
12
Q
Sarbanes-Oxley Act
A
drives governance to prevent and detect fraud
